Each natural gas utility is required by Illinois law to offer a "budget-billing
plan," also called a "budget payment" or "budget" plan. Budget-billing plans allow customers to even
out their monthly bills, paying more than they would in the summer and less in
the winter. Such plans can help consumers minimize their bills during the
winter, but it's important to read the fine print so you understand exactly
what you're agreeing to when you sign up.
How does a budget-billing plan work?
Budget-billing plans DON'T reduce the amount customers pay to heat their homes.
Rather, they spread the payments out over a certain period, usually a year.
Utilities consider such factors as the total amount a customer paid for natural
gas usage the year before, projected gas prices and weather conditions to come
up with an estimated monthly budget amount.
The utility will continue to take monthly meter readings to determine a
customer's actual usage and at the end of the designated budget-billing period,
the company will compare estimated and actual usage. At this "settlement" time,
if actual usage is greater than the estimated usage, the customer will be
billed for the difference or that amount will be rolled over into the next
year's bills. Some utilities will allow you to pay off that difference through
deferred payment plans lasting four to 12 months, while others may demand
immediate payment. If actual usage is less than the estimated amount, then the
customer gets a credit. Upon request by the customer, some utilities may pay
that credit by check. Also, some utilities pay interest on the credit.
Will a customer's monthly bill ever change under a budget-billing plan?
Yes. Budget-billing plans do not necessarily protect you from bill
fluctuations. If the price of natural gas changes dramatically or if your
actual usage is much higher than the estimated amount, utilities may change
your monthly payment so you don't have a large debt at the end of the
budget-billing period.
For example, under Ameren IP's "budget-billing plan," the utility reviews a
customer's monthly bill every fourth and eighth month, and if the bill
increases or decreases by at least $3 from the estimated amount, the utility
will adjust the bill to keep the customer's payments evened out. Peoples Gas
reviews a customer's account each month, and will change the monthly
installment if your payment needs to change by at least 25 percent. Smaller
changes will be adjusted every six months.
How is Nicor Gas' budget-billing plan different from other utilities' plans?
Nicor is the only major utility in the state that charges budget-billing
customers interest on an unpaid balance. Nicor and other utilities pay interest
on credit balances accrued by customers, but Nicor is the only company that
charges interest on the unpaid balance. See the back of this page for more
information on the budget-billing plans of major Illinois utilities.
What is CUB?
CUB is a nonprofit, nonpartisan, statewide utility watchdog organization that
represents consumers' interests before the ICC, in the courts and in the state
legislature. Since its inception, CUB has saved Illinois customers more than
$10 billion by blocking rate hikes and securing customer refunds. If you have
any questions or complaints about your phone, natural gas or electric bill,
call CUB's Consumer Hotline at 1-800-669-5556. The hotline is a free service
provided to all Illinois consumers.
CUB is funded by individual consumers and by a grant from the Illinois Clean
Energy Community Foundation. CUB is only as strong as its members, so please
join CUB today!
Company
Term of plan
Other Details
Nicor Gas (budget plan)
12 months, beginning when you join
Billing amount reviewed every 4 months and will adjust
monthly billing amount if actual bill varies by 7.5 percent or more from the
projected budget amount. Credit or debit can be rolled over onto future bills.
Pays interest on credit, but Nicor is the only major utility in the state that
charges interest on unpaid balances. The rate is set at 1.65 percent for the
remainder of 2008, but changes quarterly.
Peoples Energy
(budget payment plan)
12 months, beginning when you join (You can automatically join simply by paying a budgeted amount listed on your bill.)
Billing amount reviewed monthly. A new monthly billing amount will be
calculated if your payment needs to change by 25 percent. Smaller changes
adjusted every six months. At "settlement" time, you are re-enrolled
automatically and existing credit or debit is rolled into your monthly amount
for the next year. Interest paid on credit at a rate of 3.5 percent. That rate
is determined by the ICC and changes each year. No interest charged on unpaid balance.
Ameren IP
(budget-billing plan)
12 months, beginning when you join
Monthly billing amount reviewed every fourth and eighth months. Amount may be
adjusted if actual usage is at least $3 more than estimated usage. Credit or
debt accrued on plan is spread out over next year's bills. Doesn't pay interest
on credit or charge interest on debit.
AmerenCILCO
(budget-billing plan)
12 months, beginning when you join
Monthly billing amount reviewed every fourth and eighth months. Amount may be
adjusted if actual usage is at least $3 more than estimated usage. Credit or
debt accrued on plan is spread out over next year's bills. Doesn't pay interest
on credit or charge interest on debit.
AmerenCIPS
(budget-billing plan)
12 months, beginning when you join
Monthly billing amount reviewed every fourth and eighth months. Amount may be
adjusted if actual usage is at least $3 more than estimated usage. Credit or
debt accrued on plan is spread out over next year's bills. Doesn't pay interest
on credit or charge interest on debit.
AmerenUE
(budget-billing plan)
12 months, beginning when you join
Monthly billing amount reviewed every fourth and eighth months. Amount may be
adjusted if actual usage is at least $3 more than estimated usage. Credit or
debt accrued on plan is spread out over next year's bills. Doesn't pay interest
on credit or charge interest on debit.
MidAmerican
(budget-billing plan)
12 months, beginning when you join
Customer can choose to have monthly billing amount reviewed on a quarterly,
semi-annual, or annual basis and increases if there is a change in actual usage
by at least 10 percent and $10. Any debit or credit accrued on the plan is,
upon your request, spread out over next year's bills. Credit, upon your
request, can be paid by check. Doesn't pay interest on credit or charge
interest on debit.