In 2014, CUB's Consumer Advocacy Department worked on a record 10,375 cases involving customers with questions or complaints about their cable, cellphone or utility service. Our tough consumer advocates helped people save $45,600. Nice job!
There are 1.3 million residential landlines in Illinois, and some of our most vulnerable citizens rely on them. But CUB expects Big Telecom to push for an end to traditional home phone service this spring. Tell your legislators: Save our service!
CUB and AARP Illinois held seven news conferences this week to protect consumers who still rely on traditional home phone service as their most reliable and affordable option. Learn more about the campaign, see media coverage, and send a message to state legislators today.
Roughly $400 million in rate hikes will greet ComEd and Ameren customers on New Year's Day. "CUB is disappointed in these increases, especially as they will hit consumers in the heart of what could be another expensive winter," Executive Director David Kolata said. We'll challenge the rate hikes.
CUB's outreach team hosted a record-breaking 500 money-saving events in 2014. Read more about the great work they do helping Illinois consumers!