Mom vs. Verizon: Mom Wins!
Oct. 4, 2010—Watch how an observant mom spotted some strange $1.99 charges on her family’s Verizon Wireless bill. But she wasn't just any mom. She also happened to be a newspaper reporter. Her sleuthing helped lead to Verizon's recent announcement that it would give one of the biggest customer refunds in telecommunications history, up to $90 million, for improperly charging customers for data services.

The lesson: Read your bills! And use the CUB Cellphone Saver to analyze your wireless services. Are you on the right plan? Most people aren't, and the Cellphone Saver has been showing people how to cut their bills by an average of more than $300 a year.