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Cramming… cramming… cramming… Definitivamente no tiene traducción al castellano. Pero te interesa saber los que significa porque resulta que el cramming es un tipo de fraude muy común para los usuarios de celulares, sobre todo en Illinois.

El cramming es cuando una compañía agrega cargos por servicios que no haz autorizado o solicitado. Las companías que ilegalmente colocan cargos no autorizados en tu factura, saben lo hacen. Colocan los cargos de tal manera, que el cliente no se da cuenta hasta que pasan meses. Valiéndose de estas tácticas, la cantidad de víctimas han incrementado. En Illinois la cantidad de denuncias por cargos de cramming creció de 26 a 51%. Esto en tan solo un año.

Los cargos ilícitos aparecen como si fueran cargos por servicios regulares.
Fíjate si en  tu recibo de teléfono aparecen cargos adicionales como por ejemplo: plan de llamadas, data, servicio de correo, mensajes ilimitados, entre otros. 

Si no quieres ser una víctima mas, entonces, es importante revisar detalladamente el recibo de teléfono. No dejes que la tarjeta de crédito se encargue de saldar la deuda con la compañía telefónica sin ver qué es lo que estás pagando. No querrás que por descuido propio estas compañías se salgan con la suya.  

Si notas que estás pagando por cargos ilícitos debes llamar a tu compañía telefónica para que reviertan los cargos. Averigua desde que fecha los han estado aplicando. Ten en cuenta que los cargos provienen de una compañía terciaria. Debes contactar a esa compañía para hacer un reclamo formal.

Una medida de prevención es pedir a tu compañía telefónica que bloquee cualquier cargo de compañías terciarias. Al hacer esto ninguna otra compañía podrá aplicar cargos en tu factura. Esto significa que si quieres agregar un timbrado especial, tendrás que llamar a tu compañía para levantar el bloqueo.  

 

 

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