AT&T's Access Program
- PDF version of this fact sheet
What is AT&T's Access Program?
AT&T’s “Access” program offers high-speed Internet wherever the company provides wireline Internet service in Illinois. The program also includes Wi-Fi service for a participant’s devices—such as a laptop or smartphone—inside the home, and gives participants access to thousands of Wi-Fi hotspots outside the home
Who is Eligible for AT&T Access?
For households to qualify for the program, at least one resident must participate in the Supplemental Nutrition Assistance Program, or SNAP, and cannot have outstanding debt with AT&T connected to Internet service or the Access program.
Am I eligible for AT&T’s Access program?
To determine program eligiblity and get more details, visit www.att.com/access, or call 1-855-220-5211. For assistance in Spanish, call 1-855-220-5225
How Long Will the Program be Available?
AT&T says the offer will be available through April of 2020
Why is AT&T Offering $10 Internet?
The offer is a condition of AT&T acquiring DirectTV in 2015.
Are There Any Restrictions or Fees?
There is no extra charge for installation or activation of the service. However, the AT&T offer does have a 150/300/600 gigabyte (GB) data cap, depending on the type and speed of the service a customer receives. Participants will be charged an additional $10 for every 50 GB used beyond that.
How Fast is the Internet?
The service will be 10 megabits per second for $10 a month. If 10 megabits per second (Mbps) is not available in your area, the program will offer 5 Mbps at the same price. If that speed isn’t available, the offer is 3 Mbps for $5 per month, according to the company. AT&T normally advertises $30 per month Internet on their website at 45 Mbps, but that requires a bundle with another qualifying service.