(800) 669-5556

Financial Resources

Financial Resources

Electric Resources

  • The Low Income Home Energy Assistance Program (LIHEAP). Administered by the Illinois Department of Commerce and Economic Opportunity, LIHEAP is designed to help income-eligible households pay for winter energy service. Call the LIHEAP hotline at 1-877-411-9276 or contact your Local Administering Agency or Community Action Agency (find out which agency serves you at the Department of Commerce and Economic Opportunity website). Read CUB’s LIHEAP fact sheet for more information.
  • ComEd Payment Assistance. ComEd’s programs provide financial assistance on electric bills for qualified customers.
  • Warm Neighbors Cool Friends. This Ameren program provides year-round energy bill payment assistance and home weatherization to make harsh winters and hot summers bearable. Eligible households can receive up to $350 to help pay for energy costs ($350 during the heating season and $200 during the cooling season.)
  • Ameren Payment Assistance. Ameren Illinois offers several forms of financial assistance, including short-term, one-time payment extensions and fixed monthly payment agreements to settle past balances.

Natural Gas Resources

  • The Low Income Home Energy Assistance Program (LIHEAP). Administered by the Illinois Department of Commerce and Economic Opportunity, LIHEAP is designed to help income-eligible households pay for winter energy service. Call the LIHEAP hotline at 1-877-411-9276 or contact your Local Administering Agency or Community Action Agency (find out which agency serves you at the Department of Commerce and Economic Opportunity website).  Read CUB’s fact sheet on the program.
  • Share the Warmth (Peoples Gas). Share the Warmth provides heating grants to limited and fixed-income households. Eligible customers can receive grants of up to $200 on their bills.
  • Share the Warmth (North Shore Gas). Share the Warmth provides heating grants to limited and fixed-income households. Eligible customers can receive grants of up to $200 on their bills.
  • Nicor Gas Sharing Program. One-time annual grants are given, with no requirement to be paid back, to qualified residential customers who meet the required income guidelines. The Nicor Gas Sharing Program is administered by the Salvation Army and funded through direct contributions from Nicor Gas’ customers and employees.
  • Warm Neighbors Cool Friends. This Ameren program provides year-round energy bill payment assistance and home weatherization to make harsh winters and hot summers bearable. Eligible households can receive up to $350 to help pay for energy costs ($350 during the heating season and $200 during the cooling season.)
  • Ameren Payment Assistance. Ameren Illinois offers several forms of financial assistance, including short-term, one-time payment extensions and fixed monthly payment agreements to settle past balances.

Other Sources

  • FindHelp.org can help you locate a wide range of assistance programs based on your Zip Code.
  • Contact charities, such as the Salvation ArmyCatholic Charities and the Heartland Alliance, to see if they offer assistance for utility bills.
  • Contact your municipality to see if they have assistance programs for residents. Visit Keep Warm Illinois and Keep Cool Illinois for state-level utility bill resources.
  • Check with religious institutions and ask family and friends if they know of organizations providing assistance.
  • Warming and cooling centers are available in state facilities across Illinois. These facilities are safe places to go to stay warm in the winter and cool in the summer. The centers’  hours vary by location and are limited to each facility’s regular business hours. Find a warming center or a cooling center.

Note: CUB does not offer financial assistance and does not have an affiliation with or oversight of any of the above-mentioned programs. Please contact those programs directly.

Sign up for Email Alerts

Low-Income Resources

If you are having difficulty affording your utility bills during the pandemic, it’s important to reach out to your utility company immediately and keep the lines of communication open. Learn about any protections your utilities offer to help you keep up-to-date on your utility bills and prevent from getting your service interrupted in the future: Read CUB’s fact sheet on the protections available to utility customers struggling to pay their bills (Spanish version).

Visit CUB’s Help Center for more information about CUB’s services during the COVID-19 pandemic.

Sign up for Email Alerts