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A step-by-step guide to applying for LIHEAP

Far too many people are struggling to afford their utility bills, so it’s important to know the process for applying for the Low-Income Home Energy Assistance Program (LIHEAP)

According to the Illinois Department of Commerce and Economic Opportunity (DCEO), the LIHEAP application period is October 1, 2024, to August 15, 2025, or until funding is exhausted.

  • Beginning Oct. 1, these eligible households can apply: Older adults (age 60 and older); individuals with a disability; households with at least one child age 5 years and under; households that are disconnected from their utilities/energy vendors, have a disconnect date within 7 days or have less than 25% in their propane tank.
  • On Nov. 2, all other eligible households can apply.

Here are the steps to take if you want to apply for funding:

  1. Determine if you meet the income-eligibility guidelines. To qualify, your household’s gross income (before taxes) must be at or below 200 percent of the federal poverty level. Below is a graph that outlines the income guidelines:

  1. Once you have determined you meet the income requirements, prepare the documents you’ll need to apply. According to the Illinois Department of Commerce & Economic Opportunity, you’ll need:
    • Proof of your last 30 days of income
    • A copy of your most recent heat and electric bills
    • Social Security card or ITIN (Note: you can still apply without an SSN or ITIN.)
    • If you’re a renter, a copy of your rental agreement
    • Proof that the household received TANF, Medicaid, SNAP, or other benefits if applicable 
  2. Next, find a local community action agency based on your county of residence. This is where potential applicants will go to start the intake process.
  3. Once your community action agency is located, the agency will work with you to complete an application. You can check the status of your application after applying, and you should be notified of your approval or denial within 30 days of applying. Payment is then made to the utility company on behalf of the resident.

If you have additional questions, please visit the DCEO FAQ page or call 1-800-571- 2332. Also, watch this tutorial video from CEDA: How to Apply for Gas and Electric Bill Assistance.