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utility bill help

Five questions every gas and electric customer should ask when reading their bills

CUB holds hundreds of events across Illinois to analyze consumer utility bills, but we also want to make sure people know to read it themselves if needed. “If you get a high bill, it’s important to ask a few questions,” said CUB Communications Director Jim Chilsen. Here are five questions…...

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A step-by-step guide to applying for LIHEAP

By: Kate Shonk Sustainable Communities Liason Applications are open for the Low-Income Home Energy Assistance Program (LIHEAP), and demand is exceptionally high this season so it’s best if income-eligible households can apply as soon as possible before funds are exhausted.  In previous years, funding has remained available until the end…...

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Video: Protect yourself from utility disconnections

Protect yourself from disconnection with the following tips–and watch and share our new video.   Be proactive. If you’re having difficulty paying your bills, call your utility. Here are the direct hotlines for major Illinois utilities: Ameren Illinois – 1-800-755-5000 Aqua Illinois – 1-877-987-2782 ComEd – 1-800-334-7661 Illinois American Water –…...

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CUB Alert: Apply Now for LIHEAP Utility Bill Assistance Before May 31 Deadline

With an expensive summer ahead, we urge consumers to apply now for Low Income Home Energy Assistance Program (LIHEAP) funding before the May 31 deadline. Households at or below 200% of the federal poverty level are eligible for LIHEAP funding. To help consumers prepare to apply, we are holding two…...

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A no-cost CUB service just for you: Free utility-bill analysis

Are you paying too much with an alternative supplier? Want to know about efficiency programs that can help you save money? Do you just need some reassurance that nothing’s wrong with your bill? You’re in luck; we’ve created a free CUB service to help Illinois consumers during the pandemic: remote…...

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CUB’s upcoming events for August 2021

Happy August, everyone; it’s time for our monthly roundup of upcoming CUB events designed to help you learn more about consumer protections and ways to save on your utility bills.  Check out our list of events to see which one catches your eye—including a summer series of money-saving webinars culminating…...

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CUB’s upcoming events for July 2021

Want to learn more about ways to save money on your utility bills, get your bills analyzed and learn more about consumer protections? Check out our upcoming events for the month of July! As more folks continue to get vaccinated, we are returning to in-person events while continuing to host…...

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