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Updates

‘Protection’ during the pandemic? Big water company pitches peace of mind—but you should think twice

Tucked away in a news release about a major water company’s COVID-19-related donations was a pitch for insurance plans that cover utility-related home repairs. While the company promises “the unexpected—protected,” such offers often end up costing customers more than they’re worth.  American Water is the parent company of Illinois American,…...

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They’re getting richer: the ongoing battle against high utility bills

Crain’s Chicago Business reports that in the first quarter of the year—a relatively warm winter—Peoples Gas still made a record $97.6 million. That’s after two straight years of record annual profits. “It wasn’t long ago when Peoples’ profit over an entire year wouldn’t approach the nearly $100 million it collected…...

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Fighting racism and injustice: What you can do

It’s CUB’s mission to help people—and that means speaking up during difficult times like this. CUB will never stop fighting for lower bills and stronger consumer protections, and as consumer advocates we also must fight the racism and injustice that harms the Black community. CUB staffers are protesting peacefully, donating…...

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ICC orders $1 million fine against alternative energy supplier

The Illinois Commerce Commission (ICC) has fined an alternative electricity supplier $1 million and ordered more than $34,000 in customer refunds for “admitted violations of state marketing and sales rules.” “This is a major victory for Illinois consumers, who have been ripped off by alternative energy suppliers far too many…...

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Capitol Report: Bill assistance, Internet access gain support, CEJA fight rages on

Although the Coronavirus pandemic has thrown some obstacles in the path of CUB’s spring legislative agenda, the fight for the Clean Energy Jobs Act continues—and we  scored a few consumer victories during the General Assembly’s special session. From May 20-23, the General Assembly met for the first time in 11…...

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Order CUB’s Guide to Home Savings (it’s free!)

The last thing you should be worrying about right now is high utility bills. That’s why CUB is bringing you a new guide to help cut your home costs and financial stress during this challenging time. Get a free, printer-friendly copy of CUB’s Guide to Home Savings emailed to you. Please…...

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The Clean Energy Jobs Act: Protecting our power bills, and a boost to our economy

The General Assembly met in Springfield this week for the first time in 11 weeks, and the COVID-19 pandemic was understandably at the top of the legislature’s agenda. As talk turns to Illinois finding a way to pull out of this crisis, it’s vitally important that we remind our leaders…...

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Sources for CUB’s Home Savings Guide

Be sure to read other CUB resources on how to save money: CUB’s Guide to Cutting Cable TV Costs CUB’s Cellphone guide “Saving on Cellphone Service” CUB Guide to Fighting Robocalls CUB’s Gas & Electric Guide: A Handbook for residential gas and electric customers in Illinois CUBHelpCenter.com Below is a…...

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