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Updates

CUB Q&A: FERC ruling takes Illinois a step closer to paying higher bills to support dirty energy

A new ruling by the Federal Energy Regulatory Commission (FERC) brings Illinois one step closer to funding a fossil fuel bailout and increases the urgency to pass the Clean Energy Jobs Act (CEJA), sweeping legislation that would protect consumers’ power bills while moving the state toward 100 percent renewable energy.…...

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CUB alert: People struggling to pay utility bills should call their utilities to take advantage of landmark consumer protections

CUB urges Illinois consumers having difficulty paying their utility bills during the pandemic to contact their utility companies to take advantage of unprecedented consumer protections available to them. “Anybody struggling to pay their bills during the pandemic should immediately contact their utility to find out what protections are available, and…...

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Why are we waiting to act? Pass CEJA now!

By Scott Allen CUB Environmental Outreach coordinator As one of the CUB staffers (pictured here, at left) who helps people across the state cut their energy costs, I have a question for Illinois: Why are we waiting to pass the Clean Energy Jobs Act (CEJA)? In the middle of a public…...

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Good news: Moratorium on shut-offs extended through March 31, 2021

The Illinois Commerce Commission (ICC) has announced that the state’s major utilities that have agreed to extend their moratorium on shut-offs through March 31, 2021. Remember, while the moratorium on shut-offs has been extended for many customers, the moratorium on late fees has ended. It’s important that you contact your…...

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CUB services helping consumers cut their utility bills $26/month

CUB services have saved participants an average of about $26 a month on their utility bills, according to a staff review.   COVID-19 may have brought CUB’s in-person events to a halt, but that hasn’t stopped CUB’s outreach team from working hard to serve consumers through online events and services. Along…...

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Tell Washington: Affordable Internet for All

As you read this, an estimated 20-40 million people in the United States don’t have access to high-speed internet. Amid a global pandemic, that means children blocked from e-learning and seniors cut off from online medical appointments.  “The digital divide is now a matter of life and death…” the U.N.…...

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CUB review: Many community power deals no longer money savers

There was a time when municipal aggregation–electricity deals that local leaders negotiate for residents of a community–secured savings for consumers, but a new CUB review has found that most deals are no longer beating the utility rate. As of July 31, just 78 of the 555 total active municipal aggregation deals in…...

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CUB staffer secures $4,800 refund from alternative supplier

If you’ve ever called CUB, there’s a good chance you’ve spoken to Jantay Gray, the woman who often answers our Consumer Hotline (1-800-669-5556). Jan is one of many outstanding consumer advocates on staff. This year, Sandra Marcelin-Reme, CUB’s director of consumer advocacy, sent the staff an email that exclaimed “WAY…...

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CUB’s online service captures “remarkable savings” for CUB member

CUB staffers have been working from home due to the COVID-19 pandemic, but that hasn’t stopped our outreach team from connecting with consumers and helping them save money on their bills. CUB member Don will save about $50 a month after his gas and electric bills were analyzed by CUB’s…...

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He said I was a nice lady, at first…(my call with an electric supplier)

By Julie Soderna, General Counsel One night this summer, I got the call I was waiting for: my third telemarketing pitch from an alternative electric supplier in two weeks. It started out the same way as the other automated messages: “This is an apology call from your electric provider—you have…...

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