(800) 669-5556

Updates

ComEd customers could be on hook for billions in data center-related costs, according to consumer advocates’ review of utility’s records

As the public backlash against data centers escalates across Illinois, newly disclosed records reveal that fees the controversial facilities paid to Commonwealth Edison over the last five years fell billions of dollars short of the total price tag expected to connect them to the electric grid. Public-interest groups warned Thursday…...

Read more

Data centers and your electric bills

Power bills are going up across the country, and the surge in data center development is a big reason. These facilities, which house computer systems used for storing, processing, and distributing digital information, use a tremendous amount of electricity–the largest data centers can consume as much energy as a mid-sized…...

Read more

Advocates urge state regulators to lower Proposed Order’s recommended $66 million rate hike for Peoples Gas

A recommendation pending before the Illinois Commerce Commission (ICC) would give Peoples Gas the license to impose a $66.2 million rate hike this winter on the utility’s beleaguered customers, but the Citizens Utility Board (CUB) and other advocates Wednesday urged state regulators to carve deeper into the increase. The ICC…...

Read more

‘Totally Outrageous’: Illinoisans sound off about their summer power bills

Illinois consumers paid up to 50 percent more for electricity this past summer, and a big reason was soaring demand from new and proposed data centers. CUB asked Illinoisans in our Electric Bill Poll just how bad their power bills got. Check out some of the responses, and send a…...

Read more

CUB tips: How to complain to your utility

We hear a lot of stories from exasperated consumers who have contacted their utilities with a complaint or question, only to spend hours on the phone trying to communicate with customer service representatives. CUB recommends these steps to making your call as effective as possible. 1. Be prepared. Before you…...

Read more

CUB’s money-saving events in October

With the heating season here, the Citizens Utility Board (CUB) is holding free events to give you money-saving energy efficiency tips, help you spot scams, answer your utility bill questions and discuss how data centers could affect your bills. We hope to see you at an event soon! 6:00 p.m.…...

Read more

CUB’s report on gas market volatility: October 2026

Gas prices for five of Illinois’ 9 major utilities are lower than a year ago, and thankfully, predictions are for a relatively stable gas market. Still, there are examples of market volatility, including the Mt. Carmel utility, which is charging a gas price that is about 84 percent higher than…...

Read more

State, Local Electeds Release Letter Opposing Peoples Gas Rate Hike, As Chicagoans Struggle With Rising Utility Bills

Thirty-eight alderpersons and state legislators representing Chicago sent a letter to state regulators Tuesday opposing the Peoples Gas rate hike.  (Read a PDF of this news release.) The letter calls on the Illinois Commerce Commission (ICC) to “oppose Peoples Gas’ proposed rate hike, reject its request for an excessive profit…...

Read more

The Clean and Reliable Grid Affordability Act: Details on consumer benefits

The Clean and Reliable Grid Affordability (“CRGA”) Act was signed into law as Public Act 104-0458 on Jan. 8, 2026, and took effect on June 1. CRGA is a comprehensive law aimed at enhancing energy reliability, affordability, and sustainability by facilitating the development of new battery storage projects, expanding energy…...

Read more

CUB’s report on gas market volatility: September 2026

Gas prices for six of Illinois’ 9 major utilities were up from a year ago, including Consumers Gas, which is charging a supply rate about 89 percent higher than last September and Liberty Utilities, with a price that is up about 41 percent, according to a CUB review of September…...

Read more