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Alternative suppliers

CUB’s legal team takes on alternative suppliers in 2021

UPDATE: The Second District Appellate Court of Illinois upheld the Illinois Commerce Commission’s $1 million fine against LifeEnergy, another legal victory for consumers. In 2020, CUB secured a $1 million fine against the supplier, but it appealed to the higher court. Alternative electric supplier National Gas & Electric, LLC will…...

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Alternative supplier agrees to pay $300,000 settlement

Alternative electric supplier Star Energy Partners LLC will pay a $300,000 settlement for alleged misleading marketing practices and agreed to stop pitching its products or enrolling customers in Illinois for two years. The Illinois Commerce Commission (ICC) approved the settlement, which was negotiated by consumer advocates, including utility watchdog Citizens…...

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CUB analysis: Community power deal could offer slight savings

As of July 31, 359 of 553 total active municipal aggregation deals in Illinois offer a price lower than the utility — ComEd or Ameren Illinois — according to CUB’s analysis of the Illinois Commerce Commission’s data on community power deals. Compared to last year, this is good news for…...

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Download a free CUB window sign and tell marketers “no thanks”

With the possible return of door-to-door marketing on the horizon, we’ve put together a free window sign for consumers to give a message to unwanted visitors.  Download our “No Solicitors” window sign, print it out at home, and place it in your window. It’s that easy!  Remember: you don’t have…...

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State: Illinois electric customers overpaid by $431 million with alternative suppliers

Illinois consumers who buy their electricity from alternative suppliers collectively paid $431 million more in the last year than they would have by sticking with their utility, according to a new report from the Illinois Commerce Commission’s Office of Retail Market Development. From May 31, 2020 through May 31, 2021,…...

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Could alternative suppliers come knocking again soon?

At the start of the COVID-19 pandemic, state utility regulators directed all alternative electric and natural gas suppliers to suspend their door-to-door sales because of the transmission risk. But the Illinois Commerce Commission (ICC) could soon allow doorstep sales now that Illinois is in phase 5 of its reopening plan. …...

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Alternative supplier to pay $325,000 for alleged marketing, sales violations

Alternative electric supplier Great American Power will pay a $325,000 settlement after consumer advocates accused it of failing to comply with state regulations governing alternative suppliers. The supplier is now banned from marketing its products or enrolling customers in Illinois for five years. The Illinois Commerce Commission (ICC) approved the…...

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Updates on CUB’s fight to rein in alternative suppliers behaving badly

When CUB helped pass historic consumer protections against alternative supplier rip-offs, the watchdog made it clear that the hard work was just beginning. “We look forward to working with the Illinois Commerce Commission (ICC) and Attorney General (Kwame) Raoul to help enforce these new rules and build a better market…...

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Ambit Energy: Too Good to Be True?

CUB fields numerous inquiries about energy companies in Illinois, and we’ve heard recent concerns about Ambit Energy. If you’re considering signing up for Ambit as your energy supplier or working as a consultant for Ambit, make sure you understand the terms of your contract. Ambit Energy is a company based…...

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Utility Diaries: A Month of Bills in Urbana, Illinois

In Utility Diaries, we look at what different households across Illinois pay in a month for utility expenses.  Today’s household consists of two people in a rented house in Urbana.   Housing Background Location: Urbana, IL Household Size: 2 people Housing Type: House Rent or Own: Rent Square Footage: 1,215 Year…...

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