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Need help affording your utilities? You may qualify for bill assistance

We talk to utility customers every day at CUB, so we know people are hurting and worried about paying their utility bills. If you cannot afford your utilities, you may be eligible for financial assistance through the Low Income Home Energy Assistance Program–or LIHEAP. LIHEAP helps low-income consumers pay their…...

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As solar funding dries up, Illinois renewables need CEJA

Despite rapid solar adoption after Illinois passed strong energy legislation in 2016, the state is fast-approaching a solar cliff–the funding that helps propel the state’s solar industry is running out. But the Clean Energy Jobs Act (CEJA) could prevent the state’s clean energy progress from toppling over the edge. Specifically,…...

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‘Protection’ during the pandemic? Big water company pitches peace of mind—but you should think twice

Tucked away in a news release about a major water company’s COVID-19-related donations was a pitch for insurance plans that cover utility-related home repairs. While the company promises “the unexpected—protected,” such offers often end up costing customers more than they’re worth.  American Water is the parent company of Illinois American,…...

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Consumer advocates fight for extended COVID-19 protections for utility customers

After a historic agreement between consumer advocates and Illinois’ major utilities, state regulators are now considering the most comprehensive COVID-19 utility relief measures in the country. This plan could serve as a national model for helping utility customers struggling to pay their bills during the worst economic crisis since the…...

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Natural gas rates go up as the economy plummets, unemployment skyrockets

Most natural gas utilities have increased their prices for June, just as we face an economic crisis. These rising prices are a change in the downward trend CUB had observed in gas prices over the last several months. Thankfully, rates are still relatively low and usage tends to be lower in…...

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Fighting racism and injustice: What you can do

It’s CUB’s mission to help people—and that means speaking up during difficult times like this. CUB will never stop fighting for lower bills and stronger consumer protections, and as consumer advocates we also must fight the racism and injustice that harms the Black community. CUB staffers are protesting peacefully, donating…...

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Alert: Electricity prices change for Ameren, ComEd customers

The Citizens Utility Board on Monday alerted Illinois consumers to a change in electricity prices for the state’s two largest utilities: Ameren Illinois and Commonwealth Edison. As of June 1, both utilities switched to their summer “price to compare”—the rate customers should compare to alternative supplier offers. According to the…...

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Solarize Chicagoland to host 25 webinars on going solar

The Solarize Chicagoland program returns in 2020 with 25 free, public, one-hour informational webinars. Through these events, called Solar Power Hours, Solarize Chicagoland educates home and small business owners about solar and offers an opportunity to secure discounts on solar photovoltaic systems through volume purchasing. The program is led by…...

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New Poll Shows Statewide Support for CEJA

A new poll shows that 8 in 10 Illinois voters support the Clean Energy Jobs Act (CEJA), comprehensive renewable energy legislation that would protect our power bills and create thousands of well-paying jobs as Illinois faces the worst economic downturn since the Great Depression. “The poll results are overwhelmingly positive—82%…...

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