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CUB’s monthly analysis: April showers bring falling gas prices

Most natural gas utilities have lowered their rates for April, marking the fourth consecutive month of falling prices. Compared to a year ago, we’re paying less across the board for natural gas. The price per therm you will pay for natural gas in April, also known as the Purchased Gas…...

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Tell President Trump: Keep our utility service reliable and affordable

In an emergency like this, affordable utility service is vital, and that’s an important point to make with our leaders.  Please tell President Trump about CUB’s Utility Customers’ Bill of Rights, and urge him to support state and federal policies that will keep our electric, gas and telecom service reliable…...

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Serving consumers in a crisis: New CUB service helps Glen Ellyn resident cut costs

As the world adapts to Coronavirus, so does CUB. We recently launched a service—virtual utility bill clinics—to replace our popular in-person events until the public health crisis ends. Our first virtual bill inquiry came from Alma, a consumer with alternative supplier Constellation Energy. She emailed copies of her electric and…...

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Struggling to pay your bills? These resources can help

With uncertain times come uncertain finances. Due to the public health emergency, you may have been laid off, your hours may have been cut, or you may have accrued unexpected medical expenses. Whatever the reason, paying your utility bills shouldn’t cause additional financial stress. These programs may be able to…...

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Are you being overcharged? Send us your bills

The last thing anybody needs in the middle of this crisis is to pay high utility bills. That’s why we’re continuing to analyze bills for Illinois consumers. “I’m afraid they may be overcharging me,” said one consumer who emailed her gas and electric bills to us. She was right: An…...

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CUB, consumer advocates fight to end reckless spending by gas utilities

Fed up with reckless spending by Peoples Gas, ratepayers, consumer advocates, and Chicago City Councilmembers are pressing the natural gas utility for answers about a growing heating affordability crisis in the City. “We have a responsibility to our constituents. We owe nothing to Peoples Gas,” said Ald. Byron Sigcho-Lopez (25th),…...

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Check these 3 things off your utility to-do list

Now that COVID-19 has us all keeping our distance from the outside world, it might be productive (and healthy for your outlook) to take a brief break from the dreary headlines and check a few things off your utility to-do list. 1. Haven’t had the chance to get your bills…...

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Proposed ordinance would make Chicago national leader in preparing for EV boom

A Chicago City Council Committee on Monday passed an ordinance that Ald. Brendan Reilly said will “land the City of Chicago at the top of all cities in North America when it comes to planning for the future of electric vehicles.”  Approved by the Committee on Zoning, Landmarks and Building…...

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Spending more time at home? Keep your utility bills low

With Coronavirus sending employees and students home for quarantine or social distancing, you may find yourself and your family members cooped up inside. That means more people using tablets and computers, opening and closing the refrigerator, turning on lights, and adjusting the thermostat. If you don’t take the proper precautions,…...

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