CUB often encourages consumers to sign up for online billing through their utility. It’s convenient and easy, and there are oftentimes perks or programs that are only available through an online account. But navigating a new online space can be confusing, so CUB staffer Cate put together a few videos…...
The winter heating season is upon us, but while natural gas prices are up from last month, many utilities are charging less than they did last October. Still, there’s bad news from one of the state’s biggest utilities: Crain’s Chicago Business reports that winter bills for Peoples Gas, which serves…...
As of October 1, ComEd and Ameren are updating their electricity supply prices to reflect non-summer pricing. According to the companies, these are the new Ameren and ComEd prices through May 2021: Ameren (for people living in Ameren’s geographic service territory) Usage of 0 to 800 kilowatt-hours (kWh): 4.542 cents per kWh*…...
There was a time when municipal aggregation–electricity deals that local leaders negotiate for residents of a community–secured savings for consumers, but a new CUB review has found that most deals are no longer beating the utility rate. As of July 31, just 78 of the 555 total active municipal aggregation deals in…...
Demand response programs are opportunities for consumers to take an active role in lowering their electric bills, reducing stress on the electric grid, and cutting pollution. Sounds like a good deal. But what are “demand response” programs? At their core, all demand response programs incentivize consumers to shift their electricity…...
Illinois has reached a grim milestone in the history of electric competition in the state: Residential consumers have now lost more than $1 billion to alternative electric suppliers since 2015, according to a new report from the Illinois Commerce Commission (ICC). More than 1.67 million ratepayers are signed up with…...
Most people pay an electricity rate that only changes a few times a year, but real-time pricing offers a different way to pay for electricity. Instead of charging a standard price per kilowatt-hour, the utility charges program participants a supply rate that changes each hour. ComEd offers real-time pricing through…...
After a historic agreement between consumer advocates and Illinois’ major utilities, state regulators are now considering the most comprehensive COVID-19 utility relief measures in the country. This plan could serve as a national model for helping utility customers struggling to pay their bills during the worst economic crisis since the…...
