As Illinois utility customers enter their twelfth straight month of high heating prices, the Citizens Utility Board (CUB) issued a consumer alert to warn natural gas customers about pervasive myths that could ultimately hurt their bottom lines. (Watch CUB’s video on three actions you can take to fight high gas…...
February’s natural gas prices: How much will you pay to heat your home?
A year after a deep freeze across the Southern United States sparked problems in the natural gas distribution system, Illinois consumers are still suffering under skyrocketing heating bills because of that extreme weather and other market problems. The prices for major natural gas utilities in Illinois are as follows: Ameren…...
If you’re an Ameren customer, know these 7 features of your online account
If you’re an Ameren customer, registering for online access with your utility has its benefits. You can easily make payments, update your contact information, access account information, view your current and previous bills and review your usage history. To sign up for Ameren online access, visit this webpage. You’ll most…...
CUB statement on Ameren’s $57.6 million electric rate hike
Ameren’s Illinois’ $57.6 million formula rate hike just adds to consumers’ pain in an already difficult year. In addition to this electric delivery rate hike, in 2021 consumers have endured significant increases in gas and electricity supply rates as well as a $76 million gas delivery rate hike. Ameren customers…...
Consumer Alert: CUB launches online help center as natural gas prices surge
With Chicago-area consumers facing the possibility of hundreds of dollars in higher heating bills this winter due to skyrocketing natural gas prices and out-of-control utility spending, the Citizens Utility Board (CUB) on Monday launched an online help center to advise gas customers on how to soften the blow of these…...
ComEd and Ameren electricity prices up in October
Electricity supply prices charged by Commonwealth Edison and Ameren Illinois have increased by 10 percent and 19 percent, respectively, as of October 1. Now that a pandemic-related ban on door-to-door marketing has been lifted, CUB warned Illinois consumers to beware of unscrupulous alternative supplier sales representatives that may try to…...
High gas prices cause concern as cold temps near
Nearly every natural gas utility again raised their prices in September, causing more concern for consumers’ gas bills with winter just around the corner. These supply rates, some double or triple the utilities’ 2020 prices, are the result of the extreme cold that hit the nation back in February. As…...
