The Citizens Utility Board is urging Illinois consumers to contact their utility companies immediately to take advantage of consumer protections available to them due to the pandemic. A state moratorium on shutoffs expires on April 1, so it is vital that people who are struggling to afford their bills get in…...
Illinois gas utilities ring in the new year with higher rates
Illinois’ major gas utilities are kicking off 2021 by raising the price per therm for January. This across-the-board increase is on track with predictions made by the Energy Information Administration (EIA) at the beginning of this heating season. The price per therm you’re paying for natural gas in January, also…...
Q&A on the ComEd and Ameren Formula Rates for 2021
What happened? On Wednesday, Dec. 9, the Illinois Commerce Commission (ICC) approved delivery rate cuts for Ameren Illinois and ComEd customers. The ICC voted to give ComEd a delivery rate decrease of about $14 million. The state regulatory body OK’d a decrease of about $48.7 million for Ameren. The lower…...
A CUB How-To: Downloading Your Bills
CUB often encourages consumers to sign up for online billing through their utility. It’s convenient and easy, and there are oftentimes perks or programs that are only available through an online account. But navigating a new online space can be confusing, so CUB staffer Cate put together a few videos…...
October gas prices up from last month, down from 2019
The winter heating season is upon us, but while natural gas prices are up from last month, many utilities are charging less than they did last October. Still, there’s bad news from one of the state’s biggest utilities: Crain’s Chicago Business reports that winter bills for Peoples Gas, which serves…...

