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Are you ready for when the cold wind blows? Here’s a winter prep list

With the winter heating season beginning Oct. 1, it’s time to get your home ready for cold weather. Outside: Repair damaged shingles, windows and doors. Clear your gutters of any leaves or debris to prevent any roof damage. Inspect your yard for any tree branches that could interfere with power…...

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ICC orders $38 million ComEd scandal refund – a step forward, but not enough

After an investigation sparked by the Climate & Equitable Jobs Act (CEJA), the Illinois Commerce Commission (ICC) has ordered scandal-plagued ComEd to give customers a $38 million refund. But CUB says it’s not enough. “A ($38 million refund) only partially compensates customers for ComEd’s misconduct — people deserve better in…...

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Breaking: Inflation Reduction Act is signed into law

The nation has taken a historic step forward in fighting costly climate change and lowering utility bills through energy efficiency with passage of the Inflation Reduction Act (IRA). President Biden signed the IRA into law on Tuesday, August 16, The landmark energy bill passed the U.S. House on Aug. 12…...

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Advocates push for cutting $18.8 million off Illinois American Water rate-hike request

CUB argues that Illinois’ biggest private water company is pushing for an exorbitant profit rate for its shareholders, and its $100 million rate-hike request should be reduced by nearly 20 percent.   The consumer watchdog group co-sponsored testimony from Christopher Walters, an expert on water regulatory issues with Brubaker & Associates,…...

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Alert: CUB urges struggling consumers to call their utilities before key protections expire July 31

Amid high energy prices, the Citizens Utility Board (CUB) is urging consumers who are struggling to pay their utility bills to call their utilities immediately to learn about protections available to stay connected to service. Some of those safeguards expire July 31. “It’s been a rough year for utility customers,…...

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With energy prices skyrocketing, advocates urge power grid operator to stop delays on new generation

Illinois legislative leaders and CUB are urging the power grid operator in Central and Southern Illinois to fast track renewable energy projects that could reliably power 4.5 million homes and help relieve energy problems in the region. At a news conference July 21, legislative leaders criticized the Midcontinent Independent System…...

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UPDATE: CEJA helps secure big tax-related refunds for ComEd, Ameren customers

Update: On July 7th, the Illinois Commerce Commission (ICC) approved a schedule for hundreds of millions of dollars in tax refunds for ComEd and Ameren customers. The refunds will begin to flow back to consumers through their power bills in 2023. This is an update to the blog below, which…...

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News you can use: Power Outage Tips

Be prepared for power outages this summer. CUB compiled these tips from a number of sources, including the Red Cross and Ready.gov. What can I do to prepare for a power outage?  Line up a support network. Keep a paper copy of a list of people (and their numbers) who…...

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Need to call your utility? Here’s a list of utility hotlines

Your utility bills will always list a number you can call if you need to reach the company that provides you with service. But if you don’t have your bill handy, CUB compiled a list. Utility hotlines ComEd: Residential: 1-800-EDISON-1 (1-800-334-7661) Spanish: 1-800-95-LUCES (1-800-955-8237) Business: 1-877-4-COMED-1 (1-877-426-6331) Emergencies: 1-800-334-7661 Payment arrangements and credit issues; 1-800-334-7661…...

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Q&A: June 1 Electricity Price Spike in Central and Southern Illinois

What’s happening on June 1?  On June 1, the price for electricity will more than double for Ameren customers across Central and Southern Illinois, costing customers hundreds of dollars in higher power bills over the next year. How much will this price spike cost me?  Ameren’s summer “price to compare”–the supply…...

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