(800) 669-5556

CUB Q&A: What’s a heat pump, and how is it a key to our clean energy future?

With the ever-changing landscape of utilities and energy in Illinois, one topic that has recently gained traction is the use of heat pump systems. In addition to their potential to save consumers money, heat pumps are frequently cited as a way to promote more equitable changes in energy policy, and decarbonize buildings around the state. But…...

Read more

Updates on CUB’s fight to rein in alternative suppliers behaving badly

When CUB helped pass historic consumer protections against alternative supplier rip-offs, the watchdog made it clear that the hard work was just beginning. “We look forward to working with the Illinois Commerce Commission (ICC) and Attorney General (Kwame) Raoul to help enforce these new rules and build a better market…...

Read more

So what are my choices in the electric market?

  At CUB, we think it’s good to have choices in the electricity market, but it has to be informed choice. Educate yourself to navigate your choices in Illinois’ power market, and cut your electric bill. What are my options? If you are a ComEd or Ameren Illinois customer, here are…...

Read more

Take CUB’s Thermostat Quiz–you could win $100!

Do you bicker with your family over the thermostat setting? You’re not alone! Test your knowledge by taking our thermostat quiz. We’ll randomly select one quiz-taker to win $100 off their summer energy bills. The deadline to enter is midnight, July 31. Take the quiz now! Energy efficiency isn’t about…...

Read more

Summer tips on staying cool and safe, without breaking the bank

Summer weather is upon us. Heating and cooling costs account for 50 percent of a home’s energy bills, according to the Department of Energy.  Stay safe, cool and energy efficient. Be safe. Raising your thermostat by a few degrees and using a ceiling fan can lower air conditioning costs over…...

Read more

CUB’s to-do list: $414 million in rate-hike battles

With new ComEd and Ameren Illinois rate-hike requests on the table, CUB’s legal team is now challenging $414.1 million in higher rates before the Illinois Commerce Commission (ICC). (Send a message urging the ICC to say NO to the electric rate hikes!) Here’s a summary of all our battles: ICC…...

Read more

Energy assistance updates, tips to keep your utility service on during the pandemic

The pandemic has been so hard on Illinois utility customers that it’s gained national attention. An economist discovered that close to 1 percent of all residences in Illinois were cut off for nonpayment in October 2020, according to an in-depth report by the Washington Post. Steve Cicala, an economist at…...

Read more

Washington Post: Nearly 1% of all Illinois residences were cut off for nonpayment in October 2020

In a special report from Peoria, Washington Post reporter Greg Jaffe uncovered grim statistics about shut-offs in that Central Illinois city.  It indicates, as one researcher said, that our social safety net is in “grave need of repair.” Jaffe reports: As the pandemic dragged on month after month, hundreds struggled…...

Read more

Ballooning bills, silent customer service: CUB joins ICC probe into three alternative suppliers

The Illinois Commerce Commission (ICC) is investigating three alternative suppliers–Realgy, Liberty Power and Switch Energy–after receiving hundreds of complaints from consumers about  marketing techniques, unresponsive call centers and an unusual Realgy fee that has caused bills to skyrocket overnight. CUB’s legal team is intervening in the cases. These companies are…...

Read more

BREAKING: Ameren asks for a $64 million electric rate hike

Ameren has filed a $64 million rate-hike request before the Illinois Commerce Commission (ICC). Here’s the statement by CUB Executive Director David Kolata: This is an awful time for a rate hike, as Illinois families struggle to pay their utility bills amid the COVID-19 public health crisis. Our legal team…...

Read more