For the first time in its history, a top Illinois consumer watchdog is helping to launch an innovative program to help Chicago-area consumers install a geothermal heat pump system at a discount and cut their utility bills. The Citizens Utility Board (CUB) is partnering with the Geothermal Alliance of Illinois…...
Teacher says CUB website invaluable in battling alternative supplier ‘scamsters’
Carolyn helps teach English as a second language–but her lessons have gone far beyond grammar. One day a student mentioned to the Champaign-area teacher that her utility bills had gone through the roof. What Carolyn uncovered was a problem all too common for Illinois consumers. A salesman from an alternative…...
‘I am not the gas utility’s ATM!’ CUB, consumer advocates rally outside Peoples Gas HQ to protest record rate hike
As Chicago struggles with a heating-affordability crisis and Peoples Gas rakes in five years of record profits, residents rallied outside the utility’s headquarters to slam the company’s record $402 million rate hike and urge state regulators and policymakers to hold the utility accountable. Waving signs like “I am not the…...
Q&A: ComEd prices are up, but landmark clean energy law has delivered monthly credits on power bills
What happened? ComEd’s electricity price has been elevated since June 1, 2022, but the Climate & Equitable Jobs Act (CEJA), historic clean energy legislation that Illinois adopted in 2021, has delivered more than $1 billion in credits on electricity bills. CUB is pleased Gov. J.B. Pritzker and a bipartisan group…...
Bring Back Consumer Choice Plans: Support HB 3689
As part of CUB’s 2023 legislative agenda, the watchdog is working on House Bill 3689 to require AT&T once again to offer the Consumer’s Choice plans as an affordable landline option to consumers. The bill, sponsored by state Rep. Michelle Mussman, needs your support. Sign CUB’s HB 3689 petition to…...