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CUB statement on nationwide AT&T cellphone outage and tips for making calls

CUB Executive Director Sarah Moskowitz issues the following statement in response to AT&T’s nationwide wireless outage: This is a serious outage impacting public services, including peoples’ ability to call 911 on their wireless phones. After a year when AT&T boasted record operating income due to its mobile service (about $26…...

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Clean Energy Advocates Join Healthcare Professionals to Discuss Health Benefits of Electrification for Southern Illinois Families

Environmental advocates will host an online panel of Illinois healthcare professionals to discuss indoor air pollution and children’s health. This topic is of growing interest, as studies link adverse health impacts to burning gas for heating homes and cooking. This free virtual event, which will include a community discussion, is:…...

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Natural Gas dethroned in poll for “Worst Bill”

We received over 100 responses to our most expensive utility bill poll and for the first time in three years, gas isn’t on top. Cable takes the cake for the most dreaded bill with 38 votes. Here’s what some consumers had to say about their cable bills: “Our Comcast cable…...

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Read alternative supplier offers carefully (and watch for red flags)

Have you received an envelope in the mail that at first glance looks like it could be an urgent message from your utility company? Be careful: It could be another alternative supplier offer.  Such a mailing can be common in Illinois and other states with competitive electricity choice. But here’s…...

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What you need to know about ComEd’s billing change

This month ComEd customers are transitioning to a new billing system, which will change all customers’ account numbers. Here are a few key facts you need to know (this is especially important for customers who pay their ComEd bill through their bank’s bill-pay service): Where to find your new account…...

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Joint Release: AARP IL, CUB call for legislation to prohibit utilities from charging customers millions for self-serving PR campaigns, rate-hike legal fees

Illinois utilities would be prohibited from charging customers potentially tens of millions of dollars for self-serving purposes to increase their political power and advance their agenda, including goodwill advertising, political-issue campaigns and bankrolling high-priced legal teams working to win rate hikes against consumers, under legislation supported by the Citizens Utility…...

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Springfield Alert: Your action needed to stop “Right of First Refusal” proposals pushed by electric utilities

Remember last year’s big consumer victory, when Gov. J.B. Pritzker vetoed Ameren Illinois’ “Right of First Refusal” proposal? The plan would have needlessly raised costs for electric customers by giving Ameren a monopoly over transmission projects in its territory, and, thus, eliminating a competitive bidding process. It would have been…...

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Capitol Report: CUB’s 2024 legislative agenda to lower utility bills

Each year CUB works at the State Capitol on a broad range of issues related to our core mission of saving consumers money on their utility bills. “It’s not easy fighting for consumer interests against the big utilities in Springfield, but I know you’ve got my back,” said Bryan McDaniel,…...

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CUB Statement on Illinois American’s $152 Million Rate-hike Request

Citizens Utility Board (CUB) Executive Director Sarah Moskowitz released a statement today about Illinois American Water’s $152 million rate-hike request before the Illinois Commerce Commission (ICC): Illinois American’s $152 million rate-hike request is severe and greedy—the company is pushing for an excessive profit rate for its shareholders—and CUB will do…...

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Illinois Legislators Join the Push for Greater Grid Transparency with HB4747

Legislators from five states are joining together to introduce legislation to increase the transparency of electric utilities’ involvement in PJM, the Regional Transmission Organization (RTO). PJM manages the power grid over 13 states and the District of Columbia, from the Midwest to the East Coast. The legislators are from Illinois,…...

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