CUB’s WatchBlog – Citizens Utility Board

A Chicago heating-affordability crisis?

February 13, 2019 jjones Peoples Gas

Mismanaged pipeline program Last winter, Peoples customers paid about 80 percent more for service than Nicor Gas customers—and a big reason is the pipe program, which aims to replace 2,000 miles of aging gas mains. A state-ordered 2015 audit uncovered rampant mismanagement. Since then, the projected price tag for the program has quadrupled to up to $11…...

February 2019: CUB’s top battles

February 13, 2019 jjones CUB Battles

General Counsel Julie Soderna and Senior Attorney Kelly Turner and the rest of the CUB team have these battles on their to-do list in 2019: Most people don’t know that out-of-state energy corporations like NRG and Vistra are on the verge of convincing federal regulators to change electricity market rules.…...

Rate hike warning for Nicor customers

February 13, 2019 jjones Rate hike

Nicor’s record-breaking $230M hike In November, just months after receiving a $93.5 million delivery increase, Nicor Gas was back at the ICC, asking for a $230 million rate hike. “This is the largest natural gas rate-hike request CUB has seen in 35 years of fighting for Illinois consumers, and it’s fueled by a massive profit rate…...

Tell Congress: Fight Robocalls

February 11, 2019 jjones Robocalls

Over the last month, thousands of people have ordered CUB’s Guide to Fighting Robocalls and signed petitions to big telecom companies demanding action against robocalls. Now it’s time to turn to Washington, where several bills against robocalls have been introduced in the U.S. House and Senate. The following bills have been introduced…...

CUB in your neighborhood: February events

February 11, 2019 jjones outreach

As part of CUB’s 35th Anniversary Clean Bill Campaign, we’re aiming to staff at least 500 events across the state in 2019. On any given day, our Outreach team can be found in various neighborhoods, helping consumers find errors on their bills that cost them money, and enroll in energy…...

Do robocallers know where I am?

February 6, 2019 mmerrill Cable/Telecom

Last week my cell phone rang, and the caller ID said it was my young son’s afterschool program. I don’t get calls from afterschool, so immediately I thought that my son was sick or hurt. But when I picked up, it was just a robocall, specifically the Chinese consulate scam,…...

Act Now: The battle for a better electric bill

February 5, 2019 jchilsen Alternative suppliers, Ameren, ComEd, Price to Compare

You may not know it, but the latest battle against bad deals is happening right on your electric bill. You’ve heard us tell all the horror stories of people paying skyrocketing bills at the hands of an alternative electric supplier. And you’ve heard us emphasize that one of the best…...

Consumer victory, part 2: $1,000 in credits from Sprint!

February 4, 2019 jjones Updates

Last spring, CUB helped Moira Melendez land a $797 credit from Sprint for a “free” phone that turned out to be anything but. So when the wireless company gave her more trouble this year, she didn’t think twice about reaching out to CUB again. The trouble began when her Sprint…...

CUB Tips: Heat your home safely, efficiently amid a polar vortex

January 29, 2019 jjones Cold weather tips

The frigid weather descending on Illinois is such a concern that Gov. J.B. Pritzker has issued a disaster declaration to free up resources if needed during what he called “potentially historic” cold. You too should be prepared as the polar vortex blasts the Chicago area: Make sure you are heating…...

CUB’s Guide to Reducing Robocalls

January 29, 2019 jjones Robocalls

Earlier this month, we received such a passionate response to our call to action on robocalls (1,500+ signed our petition!), that we’ve created CUB’s Guide to Fighting Robocalls. “Robocalls have become more than a nuisance,” Mary Anne wrote on CUB’s Facebook page. “I have been getting the same ones for years…...

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A Chicago heating-affordability crisis?

February 2019: CUB’s top battles

Rate hike warning for Nicor customers

Tell Congress: Fight Robocalls

CUB in your neighborhood: February events

Do robocallers know where I am?

Act Now: The battle for a better electric bill

Consumer victory, part 2: $1,000 in credits from Sprint!

CUB Tips: Heat your home safely, efficiently amid a polar vortex

CUB’s Guide to Reducing Robocalls

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CUB’s Guide to Reducing Robocalls