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Electric bills

What you need to know about ComEd’s billing change

Note to ComEd customers (3/3/2024): The utility’s switch to a new billing system was rocky, blocking millions of customers from paying their bills online for more than a week and erroneously notifying people they owed $9,999.99. The new billing system was supposed to be working on Feb. 19. On Feb.…...

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Tips for fighting high summer electric bills in this heat wave

Temperatures are rising as a heat wave sets in for Illinois, one of the increasingly common results of climate change. A CUB study found climate change will cause ComEd customers to pay an additional $10.9 billion on their electric bills over the next 30 years. You might be fretting about…...

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CEJA set to deliver over $480 million in tax-related refunds

ComEd customers will get $434 million and Ameren Illinois electric customers $50.8 million in refunds over the next three years, under a plan called for by the Climate and Equitable Jobs Act (CEJA) and OK’d by state regulators this summer. The case was tied to an ongoing dispute among the…...

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ComEd customers seeing average $18 bill credit thanks to CEJA

Thanks to a provision in the Climate and Equitable Jobs Act (CEJA), ComEd customers have begun to see a credit averaging about $18 a month on their summer bills. The credits are expected to total $1 billion over the next 12 months, and give some relief for consumers who are…...

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Affordability crisis: Illinois consumers grapple with overdue utility bills as winter weather draws near

Heading into what could be the most expensive heating season Illinois consumers have seen in more than a decade, many utility customers across the state are already behind on their utility bills.  Nearly 170,000 Peoples Gas customers, about 20 percent, are more than 30 days behind on their natural gas…...

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Heating bills will be expensive this winter. If you need assistance, call these numbers.

Natural gas prices are double the price from 2020 and electric rates just went up, causing growing concern as cold weather draws near. Be prudent with your electric and gas usage this winter, and practice energy efficiency when possible. If you’re having a hard time paying your bills or you’ve…...

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Your Winter To-Do List: Save Money, Keep the Chill Out

Grocery stores have started selling Halloween candy, and Starbucks’ Pumpkin Spiced Latte is back on the menu: Fall is upon us, and chilly weather isn’t far behind. Start preparing for colder temps with these five to-dos to keep your home warm and safe this winter. Weatherstripping – Weatherstripping can be…...

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State: Illinois electric customers overpaid by $431 million with alternative suppliers

Illinois consumers who buy their electricity from alternative suppliers collectively paid $431 million more in the last year than they would have by sticking with their utility, according to a new report from the Illinois Commerce Commission’s Office of Retail Market Development. From May 31, 2020 through May 31, 2021,…...

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Study reveals October disconnection surge

Special consumer protections and a ninefold expansion in utility bill assistance in 2020 helped keep disconnections low during widespread economic stress caused by the pandemic, with the exception of October. In October 2020, disconnections doubled as utilities lifted their ban on shut offs, according to a new Tufts University study.…...

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New power prices for June 1, 2021 to September 30, 2021

As of June 1, ComEd and Ameren are charging new prices for electricity. It’s important that you know the price for electricity to protect yourself from bad deals being peddled by alternative power suppliers. Illinois consumers have lost more than $1 billion to these suppliers since 2015. Under these market…...

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