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The HEAT Act: One of the nation’s toughest consumer protection laws against gas and electric rip-offs

In a victory for consumers, the Illinois General Assembly has unanimously passed and the governor has signed one of the nation’s toughest consumer-protection laws to fight rip-offs peddled by alternative electric and gas suppliers. At the end of May, the Illinois General Assembly unanimously passed the Home Energy Affordability and…...

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How high are electric bills? Way too high!

Last week, we sent consumers the new electric rates for 2018 (for ComEd and Ameren) and asked them a simple question: Tell us what you think of your electricity bills–are they too high? Here are some of the answers: “Way too high.” -Lewis J. “Seems ComEd gets a charge raising the…...

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New 2018 electric rates

It’s a new year and ComEd and Ameren have new electric rates. Part of our mission is to keep people informed about their utility bills, so we want to make sure you know what you’re paying....

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ComEd aims to reduce bills by $2/$3 per month

ComEd has announced plans to pass along to its customers about $200 million in savings from the new federal tax law. ComEd says the move, which requires Illinois Commerce Commission (ICC) approval, would decrease monthly bills for the average customer by about $2 to $3 per month. Crain’s Chicago Business points…...

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CUB statement on ComEd’s $95.6 million rate hike

ComEd on Wednesday received a $95.6 million rate hike. The increase means the average customer will pay roughly 73 cents a month more. We’re disappointed! Read CUB’s statement on the rate hike: “CUB doesn’t believe ComEd needs such a high rate hike. We will study the order and weigh our…...

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Urgent: Stop bad power deals

Over the last couple of weeks, the CUB Action Network has sent thousands of messages against AT&T’s plan to kill traditional home phone service, as well as plans from Nicor and ComEd to hit customers with a total of $300 million in rate hikes. And today, we ask that you…...

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Money-saving programs worth bragging about

Thanks to efficiency programs offered by Illinois’ major utilities, saving energy—and money— is easier than ever before. CUB chose seven of its favorite energy efficiency programs from across Illinois. (See them below in no particular order.) Lighting Discounts Under ComEd’s Energy Efficiency program, you can receive instant in-store discounts on select ENERGY STAR…...

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Is this electric pitch legit? CUB breaks it down

Members of CUB’s consumer advocacy department (CAD) take thousands of inquiries each year, so  they’ve heard all about the crazy pitches consumers receive from alternative electric suppliers. Last week, Sandra Marcelin-Reme—a veteran of the department—shared one consumer complaint that shows the type of trickery consumers are up against. Take a look at the…...

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Good news- $17 million ComEd rate cut!

We thank the Illinois Commerce Commission (ICC) for approving a $17.5 million Commonwealth Edison rate cut. This is good news for ComEd customers. While building a more reliable power grid is a major undertaking, ComEd’s customers shouldn’t have to pay a penny more than what the utility can justify. This…...

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What should you ask when considering an alternative electric supplier?

If you’re looking into signing up with an alternative electric supplier, make sure to look at this checklist before you put your name on the dotted line. For more information, including a complete list of current alternative supplier rates, get CUB’s no-cost “Guide to Avoiding Electric Rip-offs” emailed to you....

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