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Gas utilities

New assistance program helps Nicor customers afford their gas bills

Nicor Gas and The Salvation Army are partnering to provide emergency assistance to help individuals and families pay their natural gas utility bills. Funding through the Shield of Caring program will assist residential customers who are past due on their gas bill and report a financial hardship, such as a…...

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Save money on your bills and keep your home warm: Practice efficiency!

With the high natural gas prices we will likely see throughout the winter, be mindful of your gas usage this heating season. Practicing efficiency can help you better control your bills while still keeping your home comfortable. The gas efficiency section of CUB’s website has resources to help you get…...

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Heating bills will be expensive this winter. If you need assistance, call these numbers.

Natural gas prices are double the price from 2020 and electric rates just went up, causing growing concern as cold weather draws near. Be prudent with your electric and gas usage this winter, and practice energy efficiency when possible. If you’re having a hard time paying your bills or you’ve…...

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Using a space heater this winter? Consider this.

Gas prices are skyrocketing right now, and it looks like these high prices will continue through the winter. CUB’s Consumer Advocacy Department has already received some calls: Consumers want to know if it’s better to turn down their thermostat and turn on a space heater. The short answer: If you…...

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Consumer Alert: CUB launches online help center as natural gas prices surge

With Chicago-area consumers facing the possibility of hundreds of dollars in higher heating bills this winter due to skyrocketing natural gas prices and out-of-control utility spending, the Citizens Utility Board (CUB) on Monday launched an online help center to advise gas customers on how to soften the blow of these…...

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Q&A: High natural gas prices in Illinois 

Natural gas prices charged by Illinois utilities began shooting up last spring, and continue to be at a high level (double and triple last year’s prices) as we head into the expensive winter heating season. Read our Q&A to find out why this is happening and how you can protect…...

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Your Winter To-Do List: Save Money, Keep the Chill Out

Grocery stores have started selling Halloween candy, and Starbucks’ Pumpkin Spiced Latte is back on the menu: Fall is upon us, and chilly weather isn’t far behind. Start preparing for colder temps with these five to-dos to keep your home warm and safe this winter. Weatherstripping – Weatherstripping can be…...

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High gas prices cause concern as cold temps near

Nearly every natural gas utility again raised their prices in September, causing more concern for consumers’ gas bills with winter just around the corner. These supply rates, some double or triple the utilities’ 2020 prices, are the result of the extreme cold that hit the nation back in February. As…...

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Natural gas prices remain high in August

Most major Illinois gas utilities are holding on to high rates, the aftershock of the extreme cold that hit the nation back in February. Consumers are using less natural gas thanks to the warm weather, but it is still important to factor these high prices into your usage. The price…...

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CUB challenges ICC’s approval of Nicor’s “trash gas” program

The Citizens Utility Board (CUB) is pushing back on a $16 million Nicor Gas pilot program that would charge consumers to connect its system to so-called “renewable natural gas” sources, such as landfills. The Illinois Commerce Commission (ICC) recently approved Nicor Gas’ proposal, but the consumer watchdog is challenging the…...

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