(800) 669-5556

Gas utilities

Breaking: Nicor’s record $293M request, Ameren’s $71M hike; North Shore Gas wants $10M

In one week, Nicor Gas asked for a record-high $293 million rate hike, and Ameren was granted a $76 million increase. Plus, North Shore Gas is pushing for a $10 million increase. Here’s a rundown of these major developments concerning your gas bills and what CUB is doing about it:…...

Read more

Illinois gas utilities ring in the new year with higher rates

Illinois’ major gas utilities are kicking off 2021 by raising the price per therm for January. This across-the-board increase is on track with predictions made by the Energy Information Administration (EIA) at the beginning of this heating season. The price per therm you’re paying for natural gas in January, also…...

Read more

Ameren gas rates go up, MidAmerican’s drop

Ameren Illinois’ natural gas rates went up more than 3.5 cents per therm from last month, while MidAmerican Energy customers saw their rates fall about 5 cents. Gas utilities Peoples Gas and North Shore Gas prices fell about a penny, and Nicor Gas increased by a penny. The price per…...

Read more

November natural gas rates trending up

November gas prices are more expensive this month than last, with the exception of Nicor Gas.  The Energy Information Administration (EIA) has anticipated an uptick. Last month, the organization predicted that natural gas bills across the Midwest could be about 8 percent higher than last winter. Over the winter season,…...

Read more

Alt. gas suppliers on the rise, and they appear to be violating the HEAT Act

Although many alternative gas suppliers peddle bad deals, their numbers were on the rise in 2019, the Illinois Commerce Commission (ICC) reported in its annual assessment of natural gas competition. The report, compiled by the ICC’s Office of Retail Market Development, also revealed that a number of supplier offers as…...

Read more

A CUB How-To: Downloading Your Bills

CUB often encourages consumers to sign up for online billing through their utility. It’s convenient and easy, and there are oftentimes perks or programs that are only available through an online account. But navigating a new online space can be confusing, so CUB staffer Cate put together a few videos…...

Read more

Gov. Pritzker calls for energy legislation to put gas surcharge on the chopping block

CUB has long called on Springfield to end a special surcharge that allows natural gas utilities to quickly raise customer bills to pay for infrastructure developments. This time, Springfield gave us some good news.  In a 13-page document released last week, Gov. J.B. Pritzker’s office outlined eight principles that will…...

Read more

CUB staffer secures $4,800 refund from alternative supplier

If you’ve ever called CUB, there’s a good chance you’ve spoken to Jantay Gray, the woman who often answers our Consumer Hotline (1-800-669-5556). Jan is one of many outstanding consumer advocates on staff. This year, Sandra Marcelin-Reme, CUB’s director of consumer advocacy, sent the staff an email that exclaimed “WAY…...

Read more

CUB’s online service captures “remarkable savings” for CUB member

CUB staffers have been working from home due to the COVID-19 pandemic, but that hasn’t stopped our outreach team from connecting with consumers and helping them save money on their bills. CUB member Don will save about $50 a month after his gas and electric bills were analyzed by CUB’s…...

Read more

Consumer advocates fight for extended COVID-19 protections for utility customers

After a historic agreement between consumer advocates and Illinois’ major utilities, state regulators are now considering the most comprehensive COVID-19 utility relief measures in the country. This plan could serve as a national model for helping utility customers struggling to pay their bills during the worst economic crisis since the…...

Read more