(800) 669-5556

ComEd

Update on Ameren, ComEd delivery rates in 2020

When you’re taking on big utilities, the victories never come easy, but CUB’s legal team has some good news for ComEd and Ameren customers: Your delivery rates will be reduced in 2020. This is a nice development, but it’s been overshadowed by an upcoming ruling by the Federal Energy Regulatory…...

Read more

CUB “helped save my company from bankruptcy” with $82,000 credit

Devin B. won’t ever forget the monster ComEd bills he feared would bankrupt his small business before it even started. In March, ComEd told him he had used 293,106 kilowatt-hours (kWh) of electricity. That’s about 2,400 times his typical usage. His bill, which usually hovered around $100, ballooned to $44,226.…...

Read more

Cool features on ComEd’s website to help you save

Don’t just pay your bill online and log off: Take advantage of ComEd’s site, which has features to help you save on your electric bills and become more energy efficient. Energy Doctor. Energy efficiency is one of the best ways to reduce your electric bill. You can send a question to…...

Read more

Act Now: The battle for a better electric bill

You may not know it, but the latest battle against bad deals is happening right on your electric bill. You’ve heard us tell all the horror stories of people paying skyrocketing bills at the hands of an alternative electric supplier. And you’ve heard us emphasize that one of the best…...

Read more

ComEd’s Hourly Pricing: How to calculate the customer capacity charge

Want to know your capacity charge before signing up for ComEd’s Hourly Pricing program? Here’s how to calculate it: Go to this page: https://secure.comed.com/MyAccount/MyService/Pages/UsageDataTool.aspx, choose “View Summary Data Online,” and “Add” the your ComEd account number. Click “View Usage Data” and it’ll take you to a results screen showing vital stats. …...

Read more

[New Info] Picking ComEd Customer Pockets

UPDATE: Today, CUB’s lawyers are filing comments before the Federal Energy Regulatory Commission (FERC). We’re protesting a proposal that CUB Executive Director Dave Kolata told Crain’s Chicago Business could have “devastating consequences for Illinois consumers.” And we need your help! For months we’ve been warning that a plan to redesign the nation’s…...

Read more

CUB to the rescue: ID theft leads to no service for ComEd customer

Why was an $813 balance added to Surrina H.’s ComEd bill? The charges were tied to a Chicago address where she had never lived. While trying to resolve the identity theft issue, ComEd disconnected her service and she was left without service for days. “ComEd was not really responding,” she…...

Read more

CUB to the rescue: A commercial rate for a residential space?

Gabriele was a charged a $1,200 deposit for using a commercial space, but argued she was just a residential customer. She had been using a previous owner’s storefront window space for family gatherings, kids’ art activities and meetings. With no business license, the space was not being used to sell…...

Read more

Customer wrongly charged for closed ComEd account

Linda’s son authorized her to manage his ComEd account since he travels often and typically is not home. The Bolingbrook woman was living with her son, but owned a property where the tenant had moved without warning and left the lights on. ComEd charged Linda’s property balance of $1,751.36 to her…...

Read more

The fight before FERC, explained

What is capacity, and what does it mean for your ComEd bills? An unusual battle is shaping up before the Federal Energy Regulatory Commission (FERC), one that could undermine Illinois’ energy policy and send ComEd bills skyrocketing if out-of-state fossil-fuel generators get their way. Specifically, they want to change the…...

Read more