(800) 669-5556

North Shore Gas

Consumer Alert: CUB launches online help center as natural gas prices surge

With Chicago-area consumers facing the possibility of hundreds of dollars in higher heating bills this winter due to skyrocketing natural gas prices and out-of-control utility spending, the Citizens Utility Board (CUB) on Monday launched an online help center to advise gas customers on how to soften the blow of these…...

Read more

Brace yourself: October gas prices more than double 2020 supply rates

Most Illinois natural gas utilities in October are charging more than double their 2020 prices, according to preliminary tariff filings. Natural gas prices have been on the rise since early this year, causing growing concern as winter weather draws near. These appear to be the highest winter heating season prices…...

Read more

Q&A: High natural gas prices in Illinois 

Natural gas prices charged by Illinois utilities began shooting up last spring, and continue to be at a high level (double and triple last year’s prices) as we head into the expensive winter heating season. Read our Q&A to find out why this is happening and how you can protect…...

Read more

High gas prices cause concern as cold temps near

Nearly every natural gas utility again raised their prices in September, causing more concern for consumers’ gas bills with winter just around the corner. These supply rates, some double or triple the utilities’ 2020 prices, are the result of the extreme cold that hit the nation back in February. As…...

Read more

Natural gas prices remain high in August

Most major Illinois gas utilities are holding on to high rates, the aftershock of the extreme cold that hit the nation back in February. Consumers are using less natural gas thanks to the warm weather, but it is still important to factor these high prices into your usage. The price…...

Read more

Consumer Alert: Natural gas prices to soar in April

Several major Illinois utilities are increasing their natural gas prices by about 40 percent to 69 percent on April 1, a lingering effect of February’s volatile winter weather that crippled the nation’s gas supply and caused massive blackouts in Texas. Last month, dangerously low temperatures and up to a foot of snow prompted Illinois Gov.…...

Read more

CUB urges Illinois consumers to contact their utilities to access consumer protections

The Citizens Utility Board is urging Illinois consumers to contact their utility companies immediately to take advantage of consumer protections available to them due to the pandemic. A state moratorium on shutoffs expires on April 1, so it is vital that people who are struggling to afford their bills get in…...

Read more

CUB, AG challenge North Shore Gas’ $10.6 million rate hike

North Shore Gas is seeking an unjust $10.6 million rate hike fueled by an inflated profit rate for its shareholders, according to testimony CUB filed with the Illinois Commerce Commission (ICC).  The testimony is part of an overall effort by consumer advocates, including the Illinois Attorney General’s office, to wipe…...

Read more

Breaking: Nicor’s record $293M request, Ameren’s $76M hike, North Shore Gas wants $10M

In one week, Nicor Gas asked for a record-high $293 million rate hike, and Ameren was granted a $76 million increase. Plus, North Shore Gas is pushing for a $10 million increase. Here’s a rundown of these major developments concerning your gas bills and what CUB is doing about it:…...

Read more

A CUB How-To: Downloading Your Bills

CUB often encourages consumers to sign up for online billing through their utility. It’s convenient and easy, and there are oftentimes perks or programs that are only available through an online account. But navigating a new online space can be confusing, so CUB staffer Cate put together a few videos…...

Read more