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COVID-19

Weatherization assistance, solar tax credits included in COVID stimulus package

Many consumers across the U.S. should soon see $600 payments in their bank accounts, thanks to a $900 billion stimulus package passed by Congress. Although headlines focused on financial assistance, the federal legislation also encourages energy efficiency and extends an important benefit for people who want to go solar.   The…...

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CUB urges consumers to call utilities, access protections

CUB is urging Illinois consumers to contact their utility companies to take advantage of consumer protections available to them due to the pandemic. “If you are struggling to pay your bills, immediately contact your utility to find out what protections are available, and set up a plan to prevent disconnection,”…...

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Three Important Steps To Keep from Getting Your Utility Service Cut Off During the Pandemic

If you’re struggling to pay your utility bills during this public health crisis, CUB has some guidance on what steps to take. For now, special protections available to you will go away on Dec. 26. Don’t wait to take action. 1) Call Your Utility: As the utility company is the…...

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CUB releases new infographics, including COVID-19 alert

Below is our gallery of new infographics, including an important update on utility consumer protections during the COVID-19 crisis. CUB thanks the Heising-Simons Foundation for a generous grant that helped us create this series of infographics about important consumer issues. Important utility customer protections during the COVID-19 Crisis Are you…...

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CUB alert: People struggling to pay utility bills should call their utilities to take advantage of landmark consumer protections

CUB urges Illinois consumers having difficulty paying their utility bills during the pandemic to contact their utility companies to take advantage of unprecedented consumer protections available to them. “Anybody struggling to pay their bills during the pandemic should immediately contact their utility to find out what protections are available, and…...

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Historic consumer protections: Urge the ICC to approve this COVID-19 relief plan

Illinois regulators this week will consider some of the strongest COVID-19 utility consumer protections in the country. Developed through weeks of discussion among consumer advocates and major utilities, this plan could serve as a national model to help utility customers struggling to pay their bills during the economic crisis. But…...

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Consumer advocates fight for extended COVID-19 protections for utility customers

After a historic agreement between consumer advocates and Illinois’ major utilities, state regulators are now considering the most comprehensive COVID-19 utility relief measures in the country. This plan could serve as a national model for helping utility customers struggling to pay their bills during the worst economic crisis since the…...

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Alert: Electricity prices change for Ameren, ComEd customers

The Citizens Utility Board on Monday alerted Illinois consumers to a change in electricity prices for the state’s two largest utilities: Ameren Illinois and Commonwealth Edison. As of June 1, both utilities switched to their summer “price to compare”—the rate customers should compare to alternative supplier offers. According to the…...

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New Poll Shows Statewide Support for CEJA

A new poll shows that 8 in 10 Illinois voters support the Clean Energy Jobs Act (CEJA), comprehensive renewable energy legislation that would protect our power bills and create thousands of well-paying jobs as Illinois faces the worst economic downturn since the Great Depression. “The poll results are overwhelmingly positive—82%…...

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Federal legislation gives Illinois $41 million boost in energy assistance

Illinois has received more than $41 million in extra assistance to help low-income consumers pay their electric and gas bills during the pandemic, thanks to the federal stimulus package that passed earlier this spring. The $2 trillion Coronavirus Aid, Relief, and Economic Security (CARES) Act is a wide-ranging package designed…...

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