Illinois man remembered as kind-hearted seeker of knowledge As the Citizens Utility Board (CUB) celebrates its 35th anniversary, we are honored to receive a generous memorial gift from the family of an Illinois man, Chris Conrad, who had a lifelong passion for shining a light on inequity and injustice. The…...
Illinois man remembered as kind-hearted seeker of knowledge As the Citizens Utility Board (CUB) celebrates its 35th anniversary, we are honored to receive a generous gift from the Chris Conrad Memorial Light-the-Way Fund. The $20,000 gift honors Chris Conrad’s lifelong passion for shining a light on inequity and injustice. We…...
Jantay Gray, consumer advocacy assistant at CUB, recently helped two consumers land refunds–totaling $871.45! “I try my best to advocate for whom I believe to be the most vulnerable utility customers–the elderly and victims of economic disparities,” she said. Throughout the year, CUB’s Consumer Advocacy Department (CAD) takes thousands of calls…...
Each year, thousands of Illinois consumers contact CUB’s Consumer Advocacy Department (CAD), to ask a question or file a complaint about an electric, gas, or telecom/cable company behaving badly. In 2018 alone, the department saved people more than $108,000, including: • $62,082.76, for an apartment building that was the victim of…...
By Julie Soderna, CUB General Counsel Just wanted to give you an update. The CUB staff and I are swamped with these battles in 2018: Fighting plans pushed by giant power generators to change electricity pricing rules in Washington and potentially raise ComEd bills by hundreds of millions of dollars.…...
Each year, thousands of Illinoisans call CUB with complaints or inquiries about their utility companies—that includes Charlene. The 75-year-old condo resident didn’t know why her electric bill had skyrocketed. She cares about efficiency—turns off lights, unplugs unused appliances, sets the thermostat no higher than 68 degrees, and avoids energy guzzlers…...
Amid the hottest month of the year, consumer advocates joined with Commonwealth Edison (ComEd) and the Illinois Commerce Commission (ICC) to make Chicago-area consumers aware that cooling an empty home while they are away at work or on vacation can cause summer energy bills to soar at a news conference…...
