We hear a lot of stories from exasperated consumers who have contacted their utilities with a complaint or question, only to spend hours on the phone trying to communicate with customer service representatives. CUB recommends these steps to making your call as effective as possible. 1. Be prepared. Before you…...
Jumpstart your spring cleaning with energy efficiency tips from CUB
It’s time to get your home ready for warmer weather. Remember, energy efficiency is just as important during hot weather as it is in cold, so consider adding these home maintenance tasks to your spring cleaning checklist: Air conditioning maintenance. A properly maintained AC system can help you save hundreds…...
Protect yourself from utility disconnections
Protect yourself from disconnection with the following tips. Be proactive. If you’re having difficulty paying your bills, call your utility. Here are the direct hotlines for major Illinois utilities: Ameren Illinois – 1-800-755-5000 Aqua Illinois – 1-877-987-2782 ComEd – 1-800-334-7661 Illinois American Water – 1-800-422-2782 Nicor Gas – 1-888-642-6748 North…...
Washington Post: Hiring a contractor for home electrification projects? Ask these questions!
The Washington Post provided a helpful checklist of key questions to ask for consumers wanting to electrify their homes. “Home upgrades are rarely easy, but home electrification projects present a novel challenge,” writes Climate Advice Columnist Michael J. Coren. “The technology inside modern appliances such as heat pumps, water heaters,…...
Spring into savings with CUB’s energy efficiency tips
It’s time to get your home ready for warmer weather. Remember: Energy efficiency is just as important during the spring and summer as it is during the winter so make sure to include these home maintenance tasks on your spring cleaning checklist: Air conditioning maintenance. Clean or replace your air…...

