The Illinois Commerce Commission (ICC) has fined an alternative electricity supplier $1 million and ordered more than $34,000 in customer refunds for “admitted violations of state marketing and sales rules.” “This is a major victory for Illinois consumers, who have been ripped off by alternative energy suppliers far too many…...
By Executive Director David Kolata In 2019, the Citizens Utility Board (CUB) celebrates 35 years of fighting for Illinois consumers. We were a long shot when a handful of people led by pioneering Executive Director Sue Stewart began working for consumers in May of 1984. “Those who expect the citizens’…...
Just wanted to share this statement from CUB Executive Director David Kolata on a major victory for consumers at the General Assembly tonight: STATEMENT FROM CUB EXECUTIVE DIRECTOR DAVID KOLATA ON PASSAGE OF HEAT ACT The Citizens Utility Board (CUB) thanks the General Assembly for passing the HEAT Act, historic…...
This month, Illinois consumers got good news: The U.S. Supreme Court rejected a request to review appellate court decisions that upheld the right for states to advance clean energy goals through “zero-emission credit” (ZEC) programs in Illinois and New York. On Twitter, CUB called it an “important victory for cost-effective…...
The Citizens Utility Board (CUB) staffs more than 400 free events a year—which means just about every day the consumer group is somewhere in Illinois spreading an important message: clean energy = affordable energy. Jim’s a believer. He’s a frequent visitor to CUB events and recently dropped by our utility-bill…...
Each year, thousands of Illinois consumers contact CUB’s Consumer Advocacy Department (CAD), to ask a question or file a complaint about an electric, gas, or telecom/cable company behaving badly. In 2018 alone, the department saved people more than $108,000, including: • $62,082.76, for an apartment building that was the victim of…...
Each year, thousands of Illinoisans call CUB with complaints or inquiries about their utility companies—that includes Charlene. The 75-year-old condo resident didn’t know why her electric bill had skyrocketed. She cares about efficiency—turns off lights, unplugs unused appliances, sets the thermostat no higher than 68 degrees, and avoids energy guzzlers…...
