Thanks to CUB’s help, a Chicago woman saved almost $1,000. According to a CUB complaint, Doretha started experiencing problems with her iPhone this past June—but an AT&T agent told her she qualified for a new phone. The only reason she considered the offer, Annie said, is because AT&T said she…...
South suburban mom scores smart thermostat
Saving energy and money have always been top priorities for Anam El-Jabli and her family. But the purchase of a new air conditioner last year made it hard for them to afford other appliances. Then the stay-at-home mom read about CUB’s Smart Thermostat Giveaway in the group’s weekly e-newsletter. “I’m an active follower…...
What we’re doing on our summer vacation
By Sagar Dommaraju This summer, or any other time, CUB’s not taking a vacation from rate-hike battles. ComEd has asked for a $138 million rate increase to help pay for upgrades to the power grid. CUB’s legal team is analyzing the proposal to weed out wasteful spending. The Illinois Commerce Commission (ICC)…...
First Quarter Report: $58,828 in Consumer Savings
While CUB’s legal and policy teams fought $6 billion in higher rates in the first quarter of 2016, the consumer advocacy and outreach departments were busy too, helping consumers save an estimated $58,828.08. According to CUB records, the outreach department–which holds money-saving events across Illinois–showed consumers how to cut their utility…...
