Attention ComEd customers: If you haven’t already signed up for Peak Time Savings (PTS), tomorrow, Tuesday, April 30, is the last day to do it in order to participate in the program this summer. (Enroll here. It’s easy!) PTS earns you a credit on your electric bill when you reduce your…...
Customer wrongly charged for closed ComEd account
Linda’s son authorized her to manage his ComEd account since he travels often and typically is not home. The Bolingbrook woman was living with her son, but owned a property where the tenant had moved without warning and left the lights on. ComEd charged Linda’s property balance of $1,751.36 to her…...
ComEd account fraudulently opened under customer’s name
While refinancing her home, Chicago resident Jessica Torf noticed her credit score was going down due to a $2,700 ComEd balance. After checking some overlooked mail, Jessica noticed multiple accounts were opened in her name at different addresses. She filed an identity theft claim and emailed ComEd her personal documents and…...
No joke, hourly electricity prices can actually drop below zero
Most ComEd customers are stuck on the utility’s standard electricity price that only changes twice a year, so it may be hard to believe that the actual market price of electricity can get really low, even, for short periods drop below zero. That’s right, the market price occasionally drops below…...
Some good news for ComEd customers this October
In October, ComEd customers will receive a one-time refund totaling about $80 million. Here’s what you should know: The per-kilowatt-hour credit, labeled the “energy efficiency credit,” works out to nearly $14 for the average ComEd residential customer. The credit is the result of a refund requested by ComEd…...
New milestone: $2.5 billion in consumer savings
CUB joined ComEd and Elevate Energy at the Shedd Aquarium today to celebrate an important milestone: $2.5 billion in consumer savings because of energy efficiency. But this milestone is just one step on the path to even bigger savings to come for Illinois customers. The Future Energy Jobs Act—historic energy…...
We have a winner in our rate-hike battle survey giveaway!
Congratulations to Karen of Chicago, who won $100 off her utility bills after answering our recent survey asking people to choose the biggest rate-hike battle facing Illinois. (Nicor Gas’ $208.5 million rate hike was chosen.) Here’s how Karen responded to the news: “It feels great to win the giveaway… I am…...
