(800) 669-5556

Saving Money

Your questions, answered: Chicago’s new Utility Bill Relief Program

Last week, Chicago Mayor Lori Lightfoot announced the details of her new Utility Bill Relief Program. Taking aim at the burden of overdue water bills on low-income residents, the new policy would provide qualified Chicago residents with a 50 percent discounted rate for water, sewer, and water-sewer tax bills —…...

Read more

Tell CUB about your worst bill

We all have that one bill. The one that we dread opening when we see that familiar envelope in the mail, or the sender in our inbox. The bill that feels like throwing a whole lot of money down the drain. What’s your worst bill? Tell us and get a chance…...

Read more

Some good news for ComEd customers this October

      In October, ComEd customers will receive a one-time refund totaling about $80 million. Here’s what you should know: The per-kilowatt-hour credit, labeled the “energy efficiency credit,” works out to nearly $14 for the average ComEd residential customer. The credit is the result of a refund requested by ComEd…...

Read more

New milestone: $2.5 billion in consumer savings

CUB joined ComEd and Elevate Energy at the Shedd Aquarium today to celebrate an important milestone: $2.5 billion in consumer savings because of energy efficiency. But this milestone is just one step on the path to even bigger savings to come for Illinois customers. The Future Energy Jobs Act—historic energy…...

Read more

We have a winner in our rate-hike battle survey giveaway!

Congratulations to Karen of Chicago, who won $100 off her utility bills after answering our recent survey asking people to choose the biggest rate-hike battle facing Illinois. (Nicor Gas’ $208.5 million rate hike was chosen.) Here’s how Karen responded to the news: “It feels great to win the giveaway… I am…...

Read more

Sign CUB’s Pledge: Defend Efficiency

In the past, we’ve alerted you about White House budget plans that would eliminate strong energy efficiency programs like Energy Star, which since its beginning in 1992 has saved residential and business customers more than $360 billion dollars on their utility bills. That’s why this Earth Month (April), it’s so…...

Read more

Free CUB clinic to analyze electric, gas, phone bills in Chicago, show how to cut costs by hundreds of dollars a year

The Citizens Utility Board (CUB) will analyze utility bills at a free clinic to help Chicago residents save potentially hundreds of dollars a year. Consumers should bring their gas, electric and phone bills for a free, one-on-one consultation with a CUB expert, who will search for ways to lower their…...

Read more

The day in the life of a CUB outreach staffer…

By Annabelle Roser As solar energy becomes more accessible to everyday consumers, the financial incentives of owning solar panels can be hard to pass up. The benefits of subsidizing or eliminating your energy bills through net-metering can be especially enticing to retirees or those on fixed incomes. Recently, I met…...

Read more

Good news- $17 million ComEd rate cut!

We thank the Illinois Commerce Commission (ICC) for approving a $17.5 million Commonwealth Edison rate cut. This is good news for ComEd customers. While building a more reliable power grid is a major undertaking, ComEd’s customers shouldn’t have to pay a penny more than what the utility can justify. This…...

Read more

Like music to her ears : CUB helps violin instructor slash phone bill by $81

Imelda Kaminski, a violin instructor who’s been playing the instrument for 60 years, depended on her home phone service even more after her husband underwent spinal surgery—with all the calls to family, friends and doctors. Her husband’s recovery was her only concern until her AT&T bill arrived. It had soared…...

Read more