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CUB survey

What companies have the highest power prices in Illinois?

Ivonne Ortiz, CUB’s Environmental Outreach Coordinator, researches the prices offered by Illinois’ alternative electricity suppliers each week, and she has some significant updates for you: Supplier sued. State Attorney General Lisa Madigan has filed a lawsuit against Sperian Energy, seeking to bar the supplier from the Illinois market. The attorney general’s lawsuit…...

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CUB Giveaway: Celebrate the solar eclipse!

Monday, Aug. 21 is a big day—the first time in nearly 40 years we’ll experience a total solar eclipse. That’s right, day will become like night—and Illinois is one of the best places in the country to see it! (WARNING: Make sure you have eye protection!) At CUB, we’ll use…...

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Tell Congress: Reform pay TV

In a quick poll CUB released last week, 98 percent of you showed support for a “Pay TV Customer’s Bill of Rights”! This week, we want to share those results with Illinois’ Congressional Delegation, and urge it to push for consumer protections for pay TV customers. Here’s the question we…...

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We have a winner in our rate-hike battle survey giveaway!

Congratulations to Karen of Chicago, who won $100 off her utility bills after answering our recent survey asking people to choose the biggest rate-hike battle facing Illinois. (Nicor Gas’ $208.5 million rate hike was chosen.) Here’s how Karen responded to the news: “It feels great to win the giveaway… I am…...

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We have a winner from our cellphone survey!

Congratulations to Jane from Northbrook, who was selected to get $50 off her cellphone bill after taking our cellphone survey about what parts of cellphone service were most frustrating. Her response when told she had been selected? “My husband and I are members of CUB! We have been so happy…...

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LAST CHANCE to get $50 off your cellphone bill!

If you haven’t gotten a chance to take our survey about cellphone company satisfaction, this is your last opportunity. As a thank you for participating, one person will be randomly selected to get $50 off their cellphone bill!  Act now—what’s the most annoying thing about your cellphone plan?   ...

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POLL: What’s most annoying about cellphone service?

As it tries to pass legislation that would lead to the end of traditional landline service, AT&T is pushing phone alternatives that tend to be less reliable and more expensive, such as wireless service. Tell us what you find most annoying about your cellphone service by Wednesday, May 31, and you…...

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Check your Comcast bill: Are you paying a “digital adapter” fee?

Every cable bill these days has add-on fees that allow companies to raise your bills without increasing the advertised rate of your TV package. For Comcast customers, one of those charges, called the “digital adapter” fee, has increased in 2017—from $3.99/month to $5.99/month. So, what is the fee supposed to…...

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South suburban mom scores smart thermostat

Saving energy and money have always been top priorities for Anam El-Jabli and her family. But the purchase of a new air conditioner last year made it hard for them to afford other appliances. Then the stay-at-home mom read about CUB’s Smart Thermostat Giveaway in the group’s weekly e-newsletter. “I’m an active follower…...

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Winners of CUB’s giveaway take home smart thermostats

Congratulations to Thomas, of Walnut, and Richard, of Mount Prospect, on winning CUB’s smart thermostat giveaway. The two lucky winners beat out more than 2,000 other participants to take home the free, money-saving devices valued at about $250. For Thomas, who is in the process of moving to Putnam, winning the smart thermostat means he can…...

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