As it tries to pass legislation that would lead to the end of traditional landline service, AT&T is pushing phone alternatives that tend to be less reliable and more expensive, such as wireless service. Tell us what you find most annoying about your cellphone service by Wednesday, May 31, and you…...
Check your Comcast bill: Are you paying a “digital adapter” fee?
Every cable bill these days has add-on fees that allow companies to raise your bills without increasing the advertised rate of your TV package. For Comcast customers, one of those charges, called the “digital adapter” fee, has increased in 2017—from $3.99/month to $5.99/month. So, what is the fee supposed to…...
South suburban mom scores smart thermostat
Saving energy and money have always been top priorities for Anam El-Jabli and her family. But the purchase of a new air conditioner last year made it hard for them to afford other appliances. Then the stay-at-home mom read about CUB’s Smart Thermostat Giveaway in the group’s weekly e-newsletter. “I’m an active follower…...
Winners of CUB’s giveaway take home smart thermostats
Congratulations to Thomas, of Walnut, and Richard, of Mount Prospect, on winning CUB’s smart thermostat giveaway. The two lucky winners beat out more than 2,000 other participants to take home the free, money-saving devices valued at about $250. For Thomas, who is in the process of moving to Putnam, winning the smart thermostat means he can…...
Results are in… Your thoughts on the “Clean Power Plan”
In June, the Environmental Protection Agency (EPA) proposed the “Clean Power Plan” for states to reduce carbon emissions from power plants. The plan has stirred up quite the debate, so we asked CUB Action Network members for their thoughts on the important issue. The plan’s nationwide goal is to help…...
500+ respond to EPA carbon plan survey
So far, more than 500 CUB Action Network members have taken our survey on the Environmental Protection Agency’s “Clean Power Plan” to reduce carbon emissions by 30 percent by 2030 (Illinois individual goal is to cut emissions by an estimated 33 percent). The plan has evoked a heated public debate, so…...
Which company grinds your gears?
Over 30 years of service, we have seen all sorts of utility mischief: sky-high bills, unresponsive customer service, confusing rates. And in a year of astronomical prices and frequent rate-hike requests, we know there’s still plenty to complain about. So here’s your chance to air it out: In honor of CUB’s 30th anniversary, we’re…...
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