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Telecom

6 reasons AT&T’s legislation should make you MAD

1) Utilities get an exemption: The legislation contains a four- to five-year exemption for key customers, such as utilities. It proves copper landlines still play a key role—and it also begs the question: If it’s so important to protect landline service for those customers, then why not for the millions…...

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Your landline stories

Over the past couple of months, CUB has been collecting your stories about why you need to keep traditional landline service an option in Illinois. Here are some of the hundreds of messages we’ve received: My landline gives me an extra feeling of security. Cellphones are great when out but…...

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Tell Congress: Reform pay TV

In a quick poll CUB released last week, 98 percent of you showed support for a “Pay TV Customer’s Bill of Rights”! This week, we want to share those results with Illinois’ Congressional Delegation, and urge it to push for consumer protections for pay TV customers. Here’s the question we…...

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Does Illinois support cable reforms?

Answer our quick poll and next week we’ll share the results with Illinois’ Congressional delegation. Do you want Congress to pass a “Pay TV Customer’s Bill of Rights,” including the following reforms:     Requiring Pay TV companies to offer a basic, low-cost package. Reducing or eliminating excessive charges, such as cable…...

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Quick poll: Robocall update

ROBOCALLS UPDATE: Major developments since April, when we sent federal regulators 2,900 petition signatures urging them to fight “spoofed” robocalls. (Robocalls that alter Caller ID to get you to pick up.) This summer, the Federal Communications Commission (FCC) proposed its highest fine ever ($120 million) against a robocall scheme. Get this:…...

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Are you getting these robocalls?

Have you had this robocall nuisance hit your phone? Just last week, Senate Minority Leader Charles Schumer called on the Federal Communications Commission (FCC) to fight “ringless voicemails”—robocalls that go straight to your voicemail box. FCC Chairman Ajit Pai said: “We’ll take a look.” “With billions of robocalls made to…...

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Time is running out to voice your concerns over AT&T’s landline bill

We need you. AT&T wants the governor to sign Senate Bill 1839 so the phone giant can eventually end landline phone service in Illinois. Any day now Gov. Bruce Rauner could act on the legislation–so this is your last chance to ask the governor to veto SB 1839. Here’s what you can…...

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We have a winner from our cellphone survey!

Congratulations to Jane from Northbrook, who was selected to get $50 off her cellphone bill after taking our cellphone survey about what parts of cellphone service were most frustrating. Her response when told she had been selected? “My husband and I are members of CUB! We have been so happy…...

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LAST CHANCE to get $50 off your cellphone bill!

If you haven’t gotten a chance to take our survey about cellphone company satisfaction, this is your last opportunity. As a thank you for participating, one person will be randomly selected to get $50 off their cellphone bill!  Act now—what’s the most annoying thing about your cellphone plan?   ...

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POLL: What’s most annoying about cellphone service?

As it tries to pass legislation that would lead to the end of traditional landline service, AT&T is pushing phone alternatives that tend to be less reliable and more expensive, such as wireless service. Tell us what you find most annoying about your cellphone service by Wednesday, May 31, and you…...

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