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Consumer Victories

Grateful AT&T customer gives a big thank you to CUB

By Samantha Vercellino Two months had passed and Chicago-area resident Michael could not understand why AT&T was sending him bills for home phone service that he did not have. But when he called to resolve the issue, he said AT&T representatives told him he was responsible for paying half the…...

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Our most inspiring stories of 2014

Happy Giving Tuesday– the International Day dedicated to giving back!  In honor of this special day and momentous year, we’re giving away a free usable tote bag for donations of $10 or more.  Give now and tell your friends! As we finish celebrating our 30th Anniversary in 2014, CUB is looking…...

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AG, CUB announce $46 million in refunds for ComEd customers

Good news today, for ComEd customers! Illinois Attorney General Lisa Madigan’s office and CUB have secured $46.2 million in refunds for consumers, after ComEd agreed to a settlement. The refund is connected to legal disputes that go as far back as a ComEd rate-hike request in 2007. The refunds will…...

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Good news! IL consumer savings up to $20 billion!

For years, CUB has claimed that it helped save consumers more than $10 billion by blocking rate hikes and securing refunds. Well, we were wrong. The more accurate figure is $20 billion. To commemorate CUB’s 30th anniversary, the watchdog updated the savings numbers and found, in fact, that the total…...

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