Nearly every natural gas utility again raised their prices in September, causing more concern for consumers’ gas bills with winter just around the corner. These supply rates, some double or triple the utilities’ 2020 prices, are the result of the extreme cold that hit the nation back in February. As…...
Consumer Alert: Natural gas prices to soar in April
Several major Illinois utilities are increasing their natural gas prices by about 40 percent to 69 percent on April 1, a lingering effect of February’s volatile winter weather that crippled the nation’s gas supply and caused massive blackouts in Texas. Last month, dangerously low temperatures and up to a foot of snow prompted Illinois Gov.…...
CUB urges Illinois consumers to contact their utilities to access consumer protections
The Citizens Utility Board is urging Illinois consumers to contact their utility companies immediately to take advantage of consumer protections available to them due to the pandemic. A state moratorium on shutoffs expires on April 1, so it is vital that people who are struggling to afford their bills get in…...
CUB, AG challenge North Shore Gas’ $10.6 million rate hike
North Shore Gas is seeking an unjust $10.6 million rate hike fueled by an inflated profit rate for its shareholders, according to testimony CUB filed with the Illinois Commerce Commission (ICC). The testimony is part of an overall effort by consumer advocates, including the Illinois Attorney General’s office, to wipe…...
A CUB How-To: Downloading Your Bills
CUB often encourages consumers to sign up for online billing through their utility. It’s convenient and easy, and there are oftentimes perks or programs that are only available through an online account. But navigating a new online space can be confusing, so CUB staffer Cate put together a few videos…...
Update: Illinois utilities sharing $350 million in tax savings with customers
CUB’s legal team and other consumer advocates were busy in the first few months of the year working to make sure Illinois utilities rightfully shared their newfound tax savings with customers. As a result, customers will see $350 million in lower rates. Due to legislation passed in Washington late last…...
Money-saving programs worth bragging about
Thanks to efficiency programs offered by Illinois’ major utilities, saving energy—and money— is easier than ever before. CUB chose seven of its favorite energy efficiency programs from across Illinois. (See them below in no particular order.) Lighting Discounts Under ComEd’s Energy Efficiency program, you can receive instant in-store discounts on select ENERGY STAR…...
