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As Illinois consumers suffer through a cold, expensive winter, coalition urges Springfield to end abusive surcharge on heating bills

With heating bills skyrocketing across Illinois, a coalition of consumer advocates joined with key legislators on Monday to urge the Illinois General Assembly to eliminate a natural gas surcharge that has helped major utilities rapidly increase bills, plunging many families into crisis this winter.  At a news conference, AARP Illinois,…...

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Tips for staying safe, warm and energy-efficient during Illinois winters

Illinois winters are notorious for snowfall and below freezing temperatures. Here are some tips to stay warm, safe and energy efficient.  Staying safe in low temperatures Check on neighbors and loved ones. If you or someone you know doesn’t have access to heat, Keep Warm Illinois lists warming centers near…...

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Q&A: What is the QIP surcharge on my gas bill?

What is the QIP surcharge? The Qualified Infrastructure Plant, or QIP, fee is charged by Ameren Illinois, Nicor Gas and Peoples Gas, the three biggest gas utilities in Illinois. It covers certain costs associated with replacing natural gas pipes and other work on the utilities’ gas delivery system. You may…...

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Q&A: High natural gas bills in Illinois in 2022

This past winter, natural gas bills were at their highest level in more than a decade, and the two major reasons are: overly aggressive spending by gas utilities and skyrocketing supply prices. Gas prices continue to be at extreme levels. Read our Q&A to get the details. How expensive has…...

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Consumer-friendly features to know on ComEd’s website

If you’re a ComEd customer, registering for online access with your utility has its benefits—you can easily make payments, update your contact information, access account information, view your current and previous bills and review your usage history.  To sign up for ComEd online access, visit this webpage. You’ll most likely…...

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Op-Ed: Here’s why our gas bills are skyrocketing

By David Kolata, CUB executive director CUB has been sounding the alarm for months about soaring natural gas bills, as we could be on the hook to pay hundreds of dollars more to heat our homes this winter. You can blame your high bills on two reasons: Skyrocketing natural gas…...

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New FCC program helps income-qualified consumers access internet

The Affordable Connectivity Program is a new benefit program through the Federal Communications Commission that helps ensure households can afford the broadband they need for work, school, healthcare and more. The benefit provides a discount of up to $30 per month toward internet service for eligible households and up to…...

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Preparing your home for winter storms

Preparing your family and your home for rough winter weather can often help you avoid disaster. CUB compiled helpful tips. 1. Weatherize your home. Complete weatherization tasks, like the ones included in the list below, and protect your home and your wallet. Clean or repair heating and cooling systems. Install…...

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New electric rates for ComEd and Ameren customers in 2022

As of Jan. 1, ComEd and Ameren are charging new electricity rates. CUB breaks it all down.   DELIVERY RATES What are delivery rates?  Electric bills have two parts: delivery and supply. All of us pay delivery rates to cover the utilities’ costs of sending electricity over their wires to our…...

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