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Memo from Julie Soderna, CUB General Counsel

To: CUB members, as requested by CUB Executive Director David Kolata While the pandemic has caused a slow-down in the economy, Regulatory Counsel Eric DeBellis and I have been busier than ever — in fact, our caseload right now stands at 13. These are stressful times, but I know that…...

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Good news: Moratorium on shut-offs extended through March 31, 2021

The Illinois Commerce Commission (ICC) has announced that the state’s major utilities that have agreed to extend their moratorium on shut-offs through March 31, 2021. Remember, while the moratorium on shut-offs has been extended for many customers, the moratorium on late fees has ended. It’s important that you contact your…...

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CUB services helping consumers cut their utility bills $26/month

CUB services have saved participants an average of about $26 a month on their utility bills, according to a staff review.   COVID-19 may have brought CUB’s in-person events to a halt, but that hasn’t stopped CUB’s outreach team from working hard to serve consumers through online events and services. Along…...

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Robocalls spread false information to discourage voting by mail

In an effort to keep voters safe for the upcoming presidential election due to COVID-19, Illinois expanded voting by mail. However, some people have reported receiving fraudulent robocalls in an effort to discourage mail-in voting, according to Illinois Attorney General Kwame Raoul.  These automated robocalls are spreading false information that…...

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She won $100—and then donated it back to CUB!

An Illinois consumer has given CUB’s staff a lesson in kindness.  Recently, CUB hosted a giveaway with a top prize of $100 off your next utility bill for answering our poll question: “My most expensive utility bill is…” When the poll closed last Saturday, we randomly selected one winner: Laurie…...

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Tell Washington: Affordable Internet for All

As you read this, an estimated 20-40 million people in the United States don’t have access to high-speed internet. Amid a global pandemic, that means children blocked from e-learning and seniors cut off from online medical appointments.  “The digital divide is now a matter of life and death…” the U.N.…...

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CUB review: Many community power deals no longer money savers

There was a time when municipal aggregation–electricity deals that local leaders negotiate for residents of a community–secured savings for consumers, but a new CUB review has found that most deals are no longer beating the utility rate. As of July 31, just 78 of the 555 total active municipal aggregation deals in…...

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Gov. Pritzker calls for energy legislation to put gas surcharge on the chopping block

CUB has long called on Springfield to end a special surcharge that allows natural gas utilities to quickly raise customer bills to pay for infrastructure developments. This time, Springfield gave us some good news.  In a 13-page document released last week, Gov. J.B. Pritzker’s office outlined eight principles that will…...

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CUB staffer secures $4,800 refund from alternative supplier

If you’ve ever called CUB, there’s a good chance you’ve spoken to Jantay Gray, the woman who often answers our Consumer Hotline (1-800-669-5556). Jan is one of many outstanding consumer advocates on staff. This year, Sandra Marcelin-Reme, CUB’s director of consumer advocacy, sent the staff an email that exclaimed “WAY…...

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Demand response: a win for you, the environment, and the grid

Demand response programs are opportunities for consumers to take an active role in lowering their electric bills, reducing stress on the electric grid, and cutting pollution. Sounds like a good deal. But what are “demand response” programs? At their core, all demand response programs incentivize consumers to shift their electricity…...

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