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Take CUB’s utility bill survey—You could win $100!

2021 was a tough year for utility consumers with millions of dollars in rate hikes and skyrocketing natural gas prices. Please take a second and take our poll: What was your most expensive utility bill throughout last year? These surveys help us better understand what Illinois consumers are going through.…...

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Upcoming CUB events in January 2022

Happy New Year everyone! CUB looks forward to continuing the fight for consumer protections and clean, affordable energy in 2022.  One major way we do that is by staffing hundreds of free events that can help you improve energy efficiency at home and protect your bottom line. We hope to…...

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Major CUB victories over the years

Centel refund/rate cut, 1986: $2,000,000 Blocked Nicor Gas rate hike, secured refund, 1987: $40,000,000 Peoples/North Shore Gas rate cut/refund, 1987: $27,000,000 ComEd rate deal rejected, 1987: $1,320,000,000 Overturned ComEd rate hike, 1987: $245,000,000 Illinois Power rate deal blocked, 1988: $3,000,000,000 ComEd rate deal overturned, 1989: $750,000,000 ComEd rate case settlement, 1993: $1,679,000,000 Ameritech rate cut, 1994: $465,000,000 10-year rate…...

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Top consumer battles of 2022

2021 was a year of rate hike battles and the fight to pass the Climate & Equitable Jobs Act. In the new year, we plan to staff hundreds of free events, and handle more than one thousand inquiries from Illinois consumers with complaints or questions about their utility service–and we…...

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Tips in the aftermath of a storm

We are seeing more and more examples of violent, dangerous and disruptive weather. Some utility-related tips and resources in the aftermath of a storm: What safety precautions should I take after a storm?  Never approach a downed power line, always assume it’s energized and extremely dangerous. Call your utility immediately…...

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CUB statement on Ameren’s $57.6 million electric rate hike

Ameren’s Illinois’ $57.6 million formula rate hike just adds to consumers’ pain in an already difficult year. In addition to this electric delivery rate hike, in 2021 consumers have endured significant increases in gas and electricity supply rates as well as a $76 million gas delivery rate hike. Ameren customers…...

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Illinois home to lowest electric bills in the Midwest, nine years running

For the ninth consecutive year, Illinois had the lowest average electricity bills in the Midwest, according to the U.S. Energy Information Administration (EIA).  Illinois, which at one point had the highest bills in the Midwest, has now had the lowest since 2012. But there’s so much more to do, which…...

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Upcoming CUB events in December 2021

Happy December, everyone; we’re officially in the final stretch of 2021. This year was highlighted by great victories (the passage of the Climate & Equitable Jobs Act) and great disappointments (millions in rate hikes for utilities). As consumer advocates, we’ll never give up—and that’s why we’ll continue putting on events…...

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Phone companies to phase out 3G in 2022 – what you need to know

Cellphone companies are shutting down their 3G networks over the next several months. As a result, many older cellphones will not be able to make or receive calls or texts, including dialing 911. If you have a 3G phone, you may need to replace your device.  The phase-out will start…...

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CUB Statement on ComEd rate hike–‘Illinois consumers deserve better’

A statement from CUB Executive Director David Kolata on ComEd’s rate hike, from Dec. 2, 2021: ComEd’s $45.8 million increase in the middle of an already painfully expensive winter is awful timing by the company and another reminder of why it is so important to replace the unfair formula rate…...

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