(800) 669-5556

Blog

Tell AT&T, Comcast to do something about robocalls

Did you know in 2018, people in the United States got hit with a record 47.8 billion robocalls? That’s about 147 calls per person. That’s ridiculous. And Illinois is one of the hardest hit states in the country–in December alone we received 168 million automated calls. Some robocalls are good–like…...

Read more

In 2019, CUB celebrates 35 years of fighting for consumers

Remember how bad it was before the Citizens Utility Board (CUB)? It was the spring of 1983, and Gov.  “Big Jim” Thompson was in a packed theater in southern Illinois pitching a tax increase—but people were more interested in what he would do about utility bills. What he said sparked…...

Read more

Today: He’s MATCHING Donations

Exciting news: A generous, longtime CUB member, who wishes to remain anonymous, has offered to donate $1,000 TODAY to match your contribution. So today your year-end, tax-deductible contribution can be twice as powerful! Why is he being so generous? He told us in an email: “With profit-mongering big energy companies threatening to cost consumers…...

Read more

CUB’s NEW Gas & Electric Guide

We are happy to announce that after months of research and writing by CUB’s experts, we are releasing an online Gas and Electric Guide, the first such publication in CUB’s 35-year history. This free handbook is a comprehensive guide to all the rules and regulations that govern how gas and electric utilities should…...

Read more

It could be an expensive winter

Midwestern homes that heat with natural gas on average could see a 14.5 percent increase in bills this winter, according to the Energy Information Administration (EIA). But gas customers in Central and Southern Illinois are seeing their costs go down. The Energy Information Administration (EIA) says consumers will see higher heating bills due…...

Read more

The forecast is sunny for La Grange principal’s electric bills

When Tim Sheldon moved to La Grange from a multi-unit building in Chicago two years ago, he finally got the opportunity to install solar panels, something he had been interested in for years. “In one hour the sun showers us with enough energy to power us for a year, we…...

Read more

Last chance: Fight terrible water bill

A few weeks ago we told you that a terrible bill—an update to the Water Privatization Act—had to be passed again by the Illinois General Assembly because of a legal technicality. Here’s why the bill is terrible: It allows Illinois’ biggest private water monopolies (Illinois American and Aqua) to march…...

Read more

Protecting yourself from a data breach

Online data breaches have been in the news a lot this year, so what can you do firsthand to avoid being a victim of identity theft? When a data breach strikes When news breaks of a data breach within a company that holds your information, it’s not always clear what…...

Read more

Safety during a winter power outage

Power outages don’t just happen during storms on balmy summer days. Winter power outages can be more difficult due to the harsh cold. Here are some tips for staying safe if you find yourself caught in one. Getting prepared When a winter storm hits, you may not be able to…...

Read more

Warn your neighbors

Warning: This fall, CUB uncovered one of the highest rates we’ve ever seen with an electric supplier. With Just Energy, “Amy” was locked on a payment of $60 per month for her electricity supply. With the amount of electricity she used in October, that meant she paid 24.9 cents per…...

Read more