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Q&A: The biggest consumer battle of 2019

For more than a year now, CUB has been sounding the alarm about a potential ruling at the Federal Energy Regulatory Commission (FERC) that could raise ComEd power bills by up to $864 million a year. There have been delays in that ruling, but we now believe it is imminent.…...

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CUB “helped save my company from bankruptcy” with $82,000 credit

Devin B. won’t ever forget the monster ComEd bills he feared would bankrupt his small business before it even started. In March, ComEd told him he had used 293,106 kilowatt-hours (kWh) of electricity. That’s about 2,400 times his typical usage. His bill, which usually hovered around $100, ballooned to $44,226.…...

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Don’t let Sen. McConnell kill net neutrality

This year, the U.S. House of Representatives listened to the 86% of Americans across the political spectrum who want net neutrality protections back, and passed the Save the Internet Act. The bill would restore internet consumer protections federal regulators killed in 2017, but it’s going nowhere. In fact, it was…...

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Ameren customers: Is your community power deal still saving you money?

Ameren Illinois’ power price has dropped significantly, so if you’re with a community power deal, it’s possible that the utility’s supply price is beating it. Read these frequently asked questions. What is Ameren’s power price over the next year? Ameren Illinois’ price is 4.561 cents per kilowatt-hour (kWh) through September,…...

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Biggest bank hack ever

Tell Congress: Protect my private data now If there’s any time to urge Congress to do more to protect our personal information, it’s now. Capital One just announced that a hacker got her hands on the personal information of 106 million customers. That includes credit scores, bank account numbers and…...

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Why is Peoples Gas giving $7 million back to customers?

What happened? The Illinois Commerce Commission (ICC) announced in July that Peoples Gas has agreed to give about $7.2 million back to its customers.   Why is Peoples Gas giving money back to consumers? It’s connected to a review of 2015 costs of the utility’s troubled pipeline-replacement program, called the System…...

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More than 100 million consumers hit by Capital One hack

Yet another data breach has exposed the private data of more than one hundred million people, leaving them vulnerable to fraud. Credit card company Capital One went public on Monday with news that 106 million individuals had their data compromised, mostly from credit card applications between 2005 and early 2019.…...

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Enter CUB’s Photo Challenge and you could win $100!

  Ready for a challenge that could win you $100? Enter our 35th Anniversary Photo Challenge! Snap a photo with this poster. You can include family members, like your kids or grandkids, a favorite family pet—or even an Illinois landmark. (The Chicago Bean? The Lincoln statue at the State Capitol?…...

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Robocall legislation nearing the finish line

Big thanks to thousands of members of the CUB Action Network who have sent messages urging their elected officials to take action against robocalls. The House of Representatives on July 24 overwhelmingly passed (429-3) the Stopping Bad Robocalls Act to crack down on robocall scams. That action followed the Senate’s…...

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What CUB caught at a recent utility-bill clinic

At CUB utility-bill clinics across the state, we talk to a lot of people  who are, unfortunately, paying a painfully high rate with an alternative supplier. Recently we met Elibrando , who was being charged more than double ComEd’s rate. Elibrando came to a CUB clinic to find out why…...

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