We are happy to announce that after months of research and writing by CUB’s experts, we are releasing an online Gas and Electric Guide, the first such publication in CUB’s 35-year history. This free handbook is a comprehensive guide to all the rules and regulations that govern how gas and electric utilities should…...
Midwestern homes that heat with natural gas on average could see a 14.5 percent increase in bills this winter, according to the Energy Information Administration (EIA). But gas customers in Central and Southern Illinois are seeing their costs go down. The Energy Information Administration (EIA) says consumers will see higher heating bills due…...
A few weeks ago we told you that a terrible bill—an update to the Water Privatization Act—had to be passed again by the Illinois General Assembly because of a legal technicality. Here’s why the bill is terrible: It allows Illinois’ biggest private water monopolies (Illinois American and Aqua) to march…...
Each year, thousands of Illinois consumers contact CUB’s Consumer Advocacy Department (CAD), to ask a question or file a complaint about an electric, gas, or telecom/cable company behaving badly. In 2018 alone, the department saved people more than $108,000, including: • $62,082.76, for an apartment building that was the victim of…...
On this week of giving thanks, CUB wants to tell you how grateful we are that you are concerned about the fight for lower utility bills in Illinois. Thank you! Reminder: Next week is “Giving Tuesday” (Nov. 27), the national day for supporting nonprofits. But today we have a special early-bird offer:…...
