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Power outage tips

As we write this, thousands of people are still without power from storms last night, and thunder is rumbling overhead. Some helpful resources in case the lights go out: Where can I get information about outages?   Here’s the outage map from Ameren Illinois and here’s ComEd’s map. For easy access to information about…...

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Download a free CUB window sign and tell marketers “no thanks”

With the possible return of door-to-door marketing on the horizon, we’ve put together a free window sign for consumers to give a message to unwanted visitors.  Download our “No Solicitors” window sign, print it out at home, and place it in your window. It’s that easy!  Remember: you don’t have…...

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State: Illinois electric customers overpaid by $431 million with alternative suppliers

Illinois consumers who buy their electricity from alternative suppliers collectively paid $431 million more in the last year than they would have by sticking with their utility, according to a new report from the Illinois Commerce Commission’s Office of Retail Market Development. From May 31, 2020 through May 31, 2021,…...

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Update from Springfield: Negotiations for strong clean energy bill at an impasse

In the first week of August, there were major developments at the State Capitol in the fight for a pro-consumer clean energy bill. Fossil fuel interests have stalled a proposal favored by Gov. J.B. Pritzker and the Illinois Clean Jobs Coalition, of which CUB is a member. A major sticking…...

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Chicago resident wins thermostat quiz

Congratulations to Carol of Chicago for winning CUB’s Thermostat Quiz! She was randomly selected out of hundreds of participants to win $100. “CUB is my go-to organization for information and savings on many fronts—cell phone, cutting cable, etc. I follow [their] legislative work on utilities and energy. We need [them],”…...

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Could alternative suppliers come knocking again soon?

At the start of the COVID-19 pandemic, state utility regulators directed all alternative electric and natural gas suppliers to suspend their door-to-door sales because of the transmission risk. But the Illinois Commerce Commission (ICC) could soon allow doorstep sales now that Illinois is in phase 5 of its reopening plan. …...

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A no-cost CUB service just for you: Free utility-bill analysis

Are you paying too much with an alternative supplier? Want to know about efficiency programs that can help you save money? Do you just need some reassurance that nothing’s wrong with your bill? You’re in luck; we’ve created a free CUB service to help Illinois consumers during the pandemic: remote…...

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Natural gas prices remain high in August

Most major Illinois gas utilities are holding on to high rates, the aftershock of the extreme cold that hit the nation back in February. Consumers are using less natural gas thanks to the warm weather, but it is still important to factor these high prices into your usage. The price…...

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CUB’s upcoming events for August 2021

Happy August, everyone; it’s time for our monthly roundup of upcoming CUB events designed to help you learn more about consumer protections and ways to save on your utility bills.  Check out our list of events to see which one catches your eye—including a summer series of money-saving webinars culminating…...

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CUB challenges ICC’s approval of Nicor’s “trash gas” program

The Citizens Utility Board (CUB) is pushing back on a $16 million Nicor Gas pilot program that would charge consumers to connect its system to so-called “renewable natural gas” sources, such as landfills. The Illinois Commerce Commission (ICC) recently approved Nicor Gas’ proposal, but the consumer watchdog is challenging the…...

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