The consumer watchdog Citizens Utility Board (CUB) is working with five Chicagoland counties, renewable energy advocates and solar professionals to offer a program that can help homeowners install solar panels at a significant discount and reduce their electric bills by hundreds of dollars, CUB announced Thursday. The Solar Switch program…...
News release: Bipartisan group of lawmakers join with CUB to oppose water rate hikes, call for legislative reforms
As frustration mounts among 1.5 million private water customers in Illinois, state legislators from both sides of the political aisle joined the Citizens Utility Board (CUB) on Wednesday to urge state regulators to reject rate hikes proposed by Illinois American Water and Aqua Illinois, call on the General Assembly to…...
Op-Ed: ComEd, fix this billing mess (and don’t make customers pay for your mistakes)
By Sarah Moskowitz Executive Director Citizens Utility Board It’s ironic that Commonwealth Edison, a company that touts itself as a clean energy champion, has bungled its billing system so severely that it has stalled a program that has been a clean energy success story in Illinois: Community Solar. Consumers who…...
CUB Q&A: What’s happening to solar power in Illinois in 2025?
A solar benefit called “net metering” is NOT going away in 2025, but it is changing, under state law. What is net metering? Net metering is a benefit for solar users. Under Illinois law, investor-owned utilities (ComEd, Ameren, MidAmerican) are required to offer net metering for renewable energy generation…...
CUB’s monthly report on gas volatility: July 2024
Most gas utilities are charging higher supply prices, compared with last month and last year, according to CUB’s review of pricing information filed with the Illinois Commerce Commission (ICC). Gas utilities file supply prices–called the Purchased Gas Adjustment (PGA)–each month with the ICC. Here’s a rundown of what we found.…...
How to: Determine the right size of your room air conditioner
Choosing the right size room air conditioner can significantly impact its performance and efficiency. Contrary to popular belief, a larger unit doesn’t always mean better cooling. It’s crucial to ensure that the air conditioner size matches the room’s dimensions and uses. Here’s how to determine the optimal size for your…...
Update on cases involving ComEd, Ameren Illinois power bills
We wanted to give you an update on electric battles before the Illinois Commerce Commission (ICC). ComEd: As you recall, last December the Illinois Commerce Commission (ICC) rejected the utility’s grid plan and slashed its $1.47 billion rate-hike request by about 65 percent (ICC Docket # 23-0055). However, the company filed a petition…...
CUB News Release: ComEd pushes for customers to pay millions to fix botched billing ‘upgrade’ that has crippled Illinois’ acclaimed Community Solar Program
When Commonwealth Edison’s botched billing system upgrade effectively blocked Illinois’ money-saving Community Solar program, the Citizens Utility Board (CUB) demanded that the utility giant finally resolve the months-long problems and abandon a ploy to force frustrated customers to pay nearly $30 million to help fix the fiasco. (Here’s a PDF…...
Protect yourself from utility disconnections
Protect yourself from disconnection with the following tips. Be proactive. If you’re having difficulty paying your bills, call your utility. Here are the direct hotlines for major Illinois utilities: Ameren Illinois – 1-800-755-5000 Aqua Illinois – 1-877-987-2782 ComEd – 1-800-334-7661 Illinois American Water – 1-800-422-2782 Nicor Gas – 1-888-642-6748 North…...
