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10 ways to get your home ready for summer

After the recent blast of wintry weather, it’s hard to believe summer is on the way, but it will be here before you know it. Now’s the time to get ready. 1) Schedule HVAC maintenance. Before the hot weather hits, schedule an appointment with an expert to check your equipment’s performance. An HVAC…...

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Fight HB 4508 (BAD water bill)

We need your help to defeat House Bill 4508—legislation in Springfield that could raise water rates for a lot of Illinois consumers. Back in 2013, the General Assembly passed legislation that allowed the state’s biggest private water companies (Illinois American Water and Aqua Illinois) to automatically raise their existing customers’…...

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CUB, AARP Illinois call for sweeping reforms of electric and gas markets in Illinois

This week, CUB held news conferences across the state (Chicago, Rockford, Peoria, Alton and Champaign) calling on the General Assembly to pass sweeping reforms to protect customers from a wave of electric and gas rip-offs that we have seen in the market over the last few years. These are some…...

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Shopping for electricity/gas? Become a detail person

We have a database full of people who signed up for what they thought was a good deal from an alternative electric or gas supplier–before they got slammed with an extremely high rate. If you want to shop in the electric or gas markets in Illinois, or if you’re approached…...

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The 5 questions you should ask every time you open your electric or gas bill

CUB staffs more than 400 events a year, which means on average not a day goes by where CUB isn’t somewhere showing someone how to save money. Our utility-bill clinics are great events, but we want to empower consumers to do their own bill analysis. Read our how-to article, “5…...

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Support HB 4819: The fight for net neutrality moves to Illinois

We’ve all read the grim headlines: The Federal Communications Commission (FCC) has ordered “net neutrality” rules to end on April 23. That’s bad news because those consumer protections help keep the Internet affordable and uncensored. But the good news is we have a chance to save net neutrality in Illinois—if…...

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Report from Springfield, by Bryan McDaniel, CUB director of governmental affairs

This is one of my busiest times of the year in Springfield. But I wanted to send you a quick note about one piece of pro-consumer legislation we support in the General Assembly’s spring session. Legislation: House Bill 5101, sponsored by Rep. Marcus C. Evans, Jr., of Chicago PROBLEM: *A state…...

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Stop spending abuses by Peoples Gas: Fight for HB 4898

CUB, AARP Illinois and Illinois PIRG this week held a news conference about the mismanagement and spiraling costs associated with a Peoples Gas plan to replace aging pipes underneath the city. How bad is it? An analysis by Illinois Attorney General Lisa Madigan found that if the program isn’t changed…...

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News Release: Proposed State Law Aims to Quash Spending Abuses by Peoples Gas in Bloated Pipe Replacement Program

A new bill pending in the Illinois General Assembly would eliminate the mechanism Peoples Gas has used to bankroll a pipe-replacement program widely decried for its rampantly escalating cost estimates and chronic waste and mismanagement. The proposed measure, championed by AARP Illinois, the Citizens Utility Board (CUB), and Illinois PIRG,…...

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From the CUB files: The case of the “mixed meter,” and a $495 refund

Each year, thousands of Illinoisans call CUB with complaints or inquiries about their utility companies—that includes Charlene. The 75-year-old condo resident didn’t know why her electric bill had skyrocketed. She cares about efficiency—turns off lights, unplugs unused appliances, sets the thermostat no higher than 68 degrees, and avoids energy guzzlers…...

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