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CUB’s guide: Telecom/internet/cable/utility services during the COVID-19 public health emergency

CUB has compiled a list of benefits utilities and telecom/internet/cable providers are offering customers during the COVID-19 crisis. Details on the response of telecom/internet/cable providers are immediately below. Scroll down to see the second chart outlining the response of electric, gas and water utilities. CUB is reviewing this list on…...

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Statement by CUB Executive Director David Kolata on ICC Consumer Protection Measures Amid COVID-19 Crisis

We thank state regulators for their pro-consumer actions today. These are uncertain times, and the last thing consumers need is to have their utility service interrupted, or to have their health threatened by alternative supplier sales representatives knocking on their doors. As this public health crisis unfolds, we need to…...

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4 Coronavirus headlines you might have missed: Shut-offs, Wi-Fi, scams, dirty cellphones

As Coronavirus continues to spread, headlines have been saturated with news about the disease, also known as COVID-19. CUB picked a few news stories from the bunch that are helpful for consumers’ pocketbooks and health. Leaders call on utilities to half shut-offs during public health crisis. Gov. J.B. Pritzker and…...

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Federal ruling “direct attack” on Illinois, CUB’s leader testifies

A federal regulatory ruling that threatens to raise electric bills by up to $864 million a year “punishes Illinois for our successful clean energy policies” and is a “direct attack” on the state’s authority to protect its residents, CUB Executive Director David Kolata told a legislative committee today. The recent…...

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Hot off the presses: CUB’s newly update Guide to Fighting Robocalls

Can you believe fraudulent robocalls rob people of about $9.5 billion a year? Disgusting! We’re always on the front lines protecting consumers from higher bills—so please consider ordering our FREE and newly updated Guide to Fighting Robocalls. ...

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Don’t let the big water companies silence you

This time of year, CUB’s at the State Capitol—and today we need your help to take on the big water companies. We hear a lot of complaints about high rates from Aqua and Illinois American, the state’s two biggest private water corporations. Unfortunately, Illinois law permits them to buy any…...

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CUB study finds big savings for EV drivers with special Ameren pricing plan

A new study by CUB found that electric vehicle drivers in Central and Southern Illinois could potentially save hundreds of dollars a year in charging costs if they participate in an Ameren Illinois program called Power Smart Pricing. “Charge for Less: An Analysis of Electricity Pricing for Electric Vehicles in…...

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Nexamp and Clearway: Two new community solar offers available to Illinois consumers

In this article, we’ll break down the terms and conditions of two community solar offers advertised by Nexamp and Clearway. Let’s start with the basics  What is “community solar”? Community solar is an exciting new program in Illinois that can help reduce your electric bill while supporting the development of new solar…...

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Bill pending in IL General Assembly would quash the threat of $864M increase on Northern IL customers

Clean energy legislation pending before the General Assembly stands as the only viable alternative to an explosive increase in electricity costs—believed to be the largest in state history—for millions of Illinois consumers, following a recent regulatory ruling by appointees of President Trump, the Illinois Clean Jobs Coalition said Tuesday. The coalition…...

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The facts on Arcadia Power’s community solar offer

Did you receive a mailing from Arcadia Power, touting community solar?  Have you seen Arcadia’s advertisements online? Consumers from across Illinois are asking CUB lots of questions about Arcadia’s offer.  We’ll try to break it down below. What is “community solar”? Community solar is an exciting new program in Illinois that can help…...

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