(800) 669-5556

How to: Determine the right size of your room air conditioner

Choosing the right size room air conditioner can significantly impact its performance and efficiency. Contrary to popular belief, a larger unit doesn’t always mean better cooling. It’s crucial to ensure that the air conditioner size matches the room’s dimensions and uses. Here’s how to determine the optimal size for your…...

Read more

Update on cases involving ComEd, Ameren Illinois power bills

We wanted to give you an update on electric battles before the Illinois Commerce Commission (ICC). ComEd: As you recall, last December the Illinois Commerce Commission (ICC) rejected the utility’s grid plan and slashed its $1.47 billion rate-hike request by about 65 percent (ICC Docket # 23-0055). However, the company filed a petition…...

Read more

CUB News Release: ComEd pushes for customers to pay millions to fix botched billing ‘upgrade’ that has crippled Illinois’ acclaimed Community Solar Program

When Commonwealth Edison’s botched billing system upgrade effectively blocked Illinois’ money-saving Community Solar program, the Citizens Utility Board (CUB) demanded that the utility giant finally resolve the months-long problems and abandon a ploy to force frustrated customers to pay nearly $30 million to help fix the fiasco. (Here’s a PDF…...

Read more

Statement: CUB applauds ICC for holding the line on Peoples Gas, as regulators thwart utility’s renewed bid for inflated spending on pipe-replacement

CHICAGO—Last November, the Illinois Commerce Commission (ICC) reduced Peoples Gas’ proposed rate hike by about $100 million and ordered the utility  to pause its controversial and financially bloated pipe-replacement program – known as  the System Modernization Program (SMP) – pending further review to determine whether it could substantiate the need…...

Read more

CUB’s Springfield Update: Thank you to our supporters!

By Bryan McDaniel, CUB Director of Governmental Affairs With major Illinois utilities pushing for a record number of rate hikes over the past year,  CUB drafted and found sponsors for four pro-consumer bills at the State Capitol. CUB’s legislation addressed the kind of issues that frustrate Illinois consumers: Worked to protect…...

Read more

CUB’s monthly report on gas volatility: June 2024

Gas utilities file supply prices–called the Purchased Gas Adjustment (PGA)–each month with the Illinois Commerce Commission (ICC). Here’s what we uncovered in our review of June prices. Compared with last month, six major utilities are charging prices that are higher, ranging from about 2 percent (Ameren) to 65 percent (Mr. Carmel).…...

Read more

CUB helps consumer get $23,288 refund!

CUB’s Consumer Advocacy Department this past spring helped secure a $23,288 refund for a Chicago business owner. Annie Warnock, CUB’s Bilingual Consumer Rights Specialist, took on the case of a small-business owner who was “distraught and confused” over high electric bills. The owner discovered she was with an alternative electricity…...

Read more

CUB alerts Illinois consumers to new summer power prices

ComEd and Ameren Illinois are charging new electric supply prices as of June 1. Know these prices to avoid bad deals peddled by alternative electricity suppliers. As of June 1, the utilities are charging a new “price to compare,” the price customers should compare to alternative supplier offers, according to…...

Read more

CUB’s money-saving events in June

Summer is here, and CUB’s Outreach team has a full month of free events planned to help you cut costs and avoid rip-offs. We hope to see you at one of these fine events! 1:00 – 2:00 p.m., Tuesday, June 4: Understanding Cable and Reducing Robocalls with CUB (online event)…...

Read more

News Release: CUB testimony uncovers $50 million in overcharges in Illinois American Water’s proposed rate hike

Testimony filed by the Citizens Utility Board (CUB) has uncovered about $50 million in overcharges buried in Illinois American Water’s proposed rate hike, criticizing the company for seeking an excessive profit rate and charging customers millions for executive bonuses, CUB said Thursday (HTML and pdf versions of the news release).…...

Read more
Join the fight for lower utility bills in 2025!