In a special report from Peoria, Washington Post reporter Greg Jaffe uncovered grim statistics about shut-offs in that Central Illinois city. It indicates, as one researcher said, that our social safety net is in “grave need of repair.” Jaffe reports: As the pandemic dragged on month after month, hundreds struggled…...
Ballooning bills, silent customer service: CUB joins ICC probe into three alternative suppliers
The Illinois Commerce Commission (ICC) is investigating three alternative suppliers–Realgy, Liberty Power and Switch Energy–after receiving hundreds of complaints from consumers about marketing techniques, unresponsive call centers and an unusual Realgy fee that has caused bills to skyrocket overnight. CUB’s legal team is intervening in the cases. These companies are…...
BREAKING: Ameren asks for a $64 million electric rate hike
Ameren has filed a $64 million rate-hike request before the Illinois Commerce Commission (ICC). Here’s the statement by CUB Executive Director David Kolata: This is an awful time for a rate hike, as Illinois families struggle to pay their utility bills amid the COVID-19 public health crisis. Our legal team…...
BREAKING: CUB vows to fight ComEd’s $51 million rate-hike request
ComEd has announced it wants a $51 million rate hike. Below is CUB’s statement from Executive Director David Kolata. ComEd’s $51 million rate-hike request is bad timing, as an unprecedented number of consumers struggle to pay their utility bills during the pandemic. Our legal team will study ComEd’s rate-hike filing…...
Act now for affordable energy, broadband, water
As we fight to pass the Clean Energy Jobs Act (CEJA) in Illinois, we’re also monitoring action in Washington. There’s a federal infrastructure plan that would secure clean, affordable energy and water, as well as reliable broadband service for all. The American Jobs Plan calls for $621 billion in road,…...
Consumer Coalition launches campaign to eliminate gas utility surcharge
A coalition of consumer, environmental, and community advocates along with legislative champions have announced legislation to end a gas utility surcharge contributing to higher heating bills across the state. (Take action against this surcharge!) The coalition, which includes CUB, pointed to numerous examples of rapidly rising bills from one end…...
CUB Q&A: Illinois and spiking natural gas prices
The extreme winter weather that hit the nation February 14-15 has led to some Illinois consumers paying high natural gas prices. In issuing a disaster proclamation for all 102 Illinois counties in the wake of the snow and subzero temperatures, Gov. J.B. Pritzker’s administration sounded the alarm a few weeks ago:…...
What Illinois can learn from the Texas power disaster
Texas’ power collapse in the wake of record-setting cold left millions of people suffering without electricity. And millions more are left with big questions about how such a tragedy could happen. A disaster like this should spark thoughtful discussion in Illinois and across the country of what we can do…...
CUB releases tips in wake of governor’s disaster declaration
Dangerously low temperatures and up to a foot of snow prompted Gov. J.B. Pritzker to issue a disaster proclamation for all 102 counties and warn Illinois consumers about the possibility of “soaring utility bills.” . “The sub-zero temperatures are resulting in increased demand and decreased supply, causing natural gas prices…...