(800) 669-5556

CUB’s legal team takes on alternative suppliers in 2021

UPDATE: The Second District Appellate Court of Illinois upheld the Illinois Commerce Commission’s $1 million fine against LifeEnergy, another legal victory for consumers. In 2020, CUB secured a $1 million fine against the supplier, but it appealed to the higher court. Alternative electric supplier National Gas & Electric, LLC will…...

Read more

Despite price drop, natural gas supply rates still high compared to 2020

Several natural gas utilities have dropped their prices slightly in December after months of ballooning prices. Despite the slight decrease, natural gas prices are still two to three times greater than they were last December. Current natural gas prices are related to an extreme cold snap that froze natural gas…...

Read more

2021 Year in Review: Fighting for historic legislation, beating back millions in higher rates

Amid an ongoing pandemic and skyrocketing energy prices, CUB in 2021 sued a scandal-plagued utility, beat back millions of dollars in rate hikes and helped pass historic energy legislation. “I am proud of how our staff battled through yet another difficult year, but consumers deserve the credit,” CUB Executive David…...

Read more

Infrastructure bill awaits Biden’s signature, climate package faces uphill battle

The House has passed a bipartisan infrastructure bill that would provide a much needed boost to the country’s broadband, utility and transportation services. President Joe Biden is expected to sign the $1 trillion plan in the coming weeks, but the bill’s companion, a $1.75 trillion social safety net and climate…...

Read more

With an expensive winter ahead, CUB Help Center aims to protect consumers from ballooning gas bills

Illinois consumers are facing the possibility of hundreds of dollars in higher heating bills this winter due to skyrocketing natural gas prices and aggressive utility spending. Most supply rates went up again on Nov. 1, with major utilities charging about double 2020 prices. CUB has launched an online help center…...

Read more

Affordability crisis: Illinois consumers grapple with overdue utility bills as winter weather draws near

Heading into what could be the most expensive heating season Illinois consumers have seen in more than a decade, many utility customers across the state are already behind on their utility bills.  Nearly 170,000 Peoples Gas customers, about 20 percent, are more than 30 days behind on their natural gas…...

Read more

As expensive winter looms, know your rights when it comes to disconnection

One in five Chicago households are over 30 days late on their heating bills as of Sept. 30. Cumulatively they owe more than $120 million, according to a report published in Crain’s Chicago Business. As we head into what could be one of the most expensive heating seasons in recent…...

Read more

New assistance program helps Nicor customers afford their gas bills

Nicor Gas and The Salvation Army are partnering to provide emergency assistance to help individuals and families pay their natural gas utility bills. Funding through the Shield of Caring program will assist residential customers who are past due on their gas bill and report a financial hardship, such as a…...

Read more

Save money on your bills and keep your home warm: Practice efficiency!

With the high natural gas prices we will likely see throughout the winter, be mindful of your gas usage this heating season. Practicing efficiency can help you better control your bills while still keeping your home comfortable. The gas efficiency section of CUB’s website has resources to help you get…...

Read more

Heating bills will be expensive this winter. If you need assistance, call these numbers.

Natural gas prices are double the price from 2020 and electric rates just went up, causing growing concern as cold weather draws near. Be prudent with your electric and gas usage this winter, and practice energy efficiency when possible. If you’re having a hard time paying your bills or you’ve…...

Read more