(800) 669-5556

Alternative suppliers

Special Report: 100+ Northern IL community power deals more expensive than ComEd

CUB told CBS 2 Chicago that more than 100 community power deals in Northern Illinois are charging a higher price than ComEd. It’s another sign of how much Illinois’ electricity market has changed in just a few years, and, as CBS 2 reported, it’s a good reason to look at…...

Read more

Consumer to CUB: You saved my butt!

I received this report from a CUB member about an encounter he had with an alternative supplier–a company we haven’t heard of in the market. The consumer thanks everyone at CUB for “saving my butt.” Last Wednesday night (March 9th), shortly after dinner, my doorbell rang.  Very unusual for my doorbell…...

Read more

CUB helps Roselle consumer get $500+ refund

Thanks to CUB’s help, retiree Helen Conrades had a little celebration on St. Patrick’s Day—light beer over ice—and some kind words for the consumer group. “Love, love, love you,” said the Roselle woman, who was celebrating a $539 refund check she had just received from an alternative gas supplier. “My…...

Read more

The alternative supplier said what????

A former CUB co-worker relayed this bizarre, fraudulent phone pitch he received from an alternative supplier–we’ll call the company “ACME IL Electricity.” This is a good example of the kinds of reports we get every week from Illinois consumers. My notes are in red. Alternative Supplier: “I’m calling from (ACME IL…...

Read more

CUB’s guide to avoiding bad gas deals

Gas customers in Illinois have the option of choosing an unregulated alternative gas company instead of the regulated utility for their gas supply.  Making the right choice, however, can be hard work!  And now that utility heating prices are at their lowest in nearly 15 years, it is more important than…...

Read more

Beware bad gas deals

With federal predictions that we could pay the lowest winter heating bills in more than a decade, be careful to avoid bad gas deals peddled by alternative suppliers. For roughly 15 years, Northern Illinois consumers have been able to choose another company to supply their natural gas–other than the regulated utilities, North…...

Read more

CUB proposal: Videotape door-to-door power pitches

Today, we issued a consumer alert urging people to sign CUB’s petition asking the Illinois Commerce Commission (ICC) to require electricity suppliers to videotape their door-to-door electricity pitches. Such a proposal is probably a first in the nation, and the alternative electricity suppliers (of course) are fighting it tooth and nail. This is the latest development in…...

Read more

Gas Market Monitor: 9/10 alternative supplier offers have been money-losers

CUB’s free online tool, the Gas Market Monitor, has some startling findings about Northern Illinois’ natural gas market: 9 of 10 plans offered by unregulated suppliers have been money-losers since 2003. CUB announced the numbers in a news conference today to give Northern Illinois households a warning as they prepare for another long…...

Read more

Nicor customers beware: Top 3 highest gas prices

This month, Nicor Gas customers–and their checkbooks—were happy to see the regulated utility’s price plunge 27 percent compared to its rate last October. But beware that some alternative gas suppliers are still offering plans that are almost double Nicor’s current rate. Protect yourself from bad deals by taking a quick look at…...

Read more

Here’s why it pays to read the fine print

By Samantha Vercellino Richard Carlson is more than conscious of his home energy use. The Chicago resident, who owns a studio apartment, takes care in turning off the lights before work and using his air conditioner only on the hottest days. It is because of his commitment to being energy…...

Read more