Apparently, Sperian Energy has taken the expression, “When the cat’s away, the mouse will play” to heart. After a history of concerns with Sperian Energy, the Illinois Commerce Commission (ICC) last week launched a formal investigation of the alternative electric supplier for its allegedly deceptive and misleading marketing practices. After receiving…...
A big change for Chicagoans… and a free tool to help
Beginning in August, more than 600,000 Chicago households will switch from the City’s municipal power deal with Constellation Energy back to ComEd, marking the end of the largest deal of its kind in the country. With the mass exodus of customers, Chicago residents need to be on high alert. The big…...
CUB launches free calculator to help you save!
The electric market just ain’t what it used to be. Proof? A recent ICC report shows that customers with ComEd, the regulated utility, saved $73.4 million more than customers with alternative electric suppliers from May 2014 to May 2015,. That’s a far cry from just two years ago, when consumers saved…...
Electric competition: Not the money saver it once was
The times are a’changing. When electric competition began in northern Illinois, it seemed like a sure bet for savings. ComEd’s price at the time was high and electric customers could easily find deals by shopping the market of unregulated suppliers. But the era of easy savings is over, for now, in…...
Big Mistake: Spark Energy sends erroneous letters to suburban consumers
CUB wants to set the record straight about erroneous information Spark Energy has mailed to some Chicago-area residents. The Journal & Topics Newspapers reported that Buffalo Grove put out a news release about the alternative electricity supplier’s “false aggregation notice.” And Arlington Heights resident and CUB Litigation Director Julie Soderna…...
$310,800 refund for Nordic Energy customers
Nordic Energy customers have something to celebrate. Together, the staff of the Illinois Commerce Commission (ICC), Attorney General Lisa Madigan and CUB negotiated a $310,800 settlement with the alternative electric supplier to resolve complaints that the company engaged in misleading marketing and unfair sales practices. The settlement requires Nordic to…...
Good riddance to obnoxious exit fees
In the General Assembly’s spring session, CUB championed the only major energy legislation to get passed—a bill that says sayonara to bad fees. State lawmakers unanimously approved a bill (HB 3766) that would cap exit fees charged by alternative power suppliers. Residential and small-business customers get slapped with these fees when…...
Exit fee freedom!
Realtor Mark Zipperer enrolled with Liberty Power as the electricity supplier for his office. When he found a better deal, he cancelled his contract. What should have been a smooth process ended up a nightmare. Zipperer was slapped with a $900 exit fee for leaving the contract early. Fortunately, Zipperer thought to contact CUB.…...
CUB helps granddaughter secure $1,286 refund for grandmother
By Samantha Vercellino Ever since her grandmother fell ill, Cheryl took over the responsibility of paying her utility bills. Handling her affairs never troubled Cheryl until the 97-year old racked up $1,200 in electric and gas charges with the alternative supplier Spark Energy. Concerned her grandmother signed up with Spark…...
Beware of utility imposters
More than 1,000 consumers have signed CUB’s petition asking legislators to help fight the utility imposter scam. In this awful scam, con artists knock on your door or call you, pretending to be from the regulated utility and demanding quick payment of a bill to avoid a service shut-off. It’s been…...
