By Samantha Vercellino Almost two years ago Helen Paul cancelled her services with the alternative supplier Kona Energy and switched back to the regulated utility. However, just recently she discovered her termination request never went through. Kona Energy was still her supplier. The Hazel Crest resident wasted no time calling…...
Q&A about June 1 electric rate hikes in Central, Southern Illinois
Ameren customers, you could be in for a rate hike on June 1. Read this Q&A to get the latest details. What’s happening? Customers in Central and Southern Illinois who are paying Ameren Illinois’ electricity supply rates may see a significant increase in their power bills from June 1, 2015 through…...
CUB saves gas customer from $1,624.52 mistake
By Samantha Vercellino Candy a Downers Grove-area resident was surprised to see that her gas bill had gone through the roof. She called Nicor Gas, the regulated utility, only to get another surprise—another company was supplying her gas. Knowing she and her husband never authorized a switch, Candy called the…...
CUB helps consumer uncover pricey monthly fee
By Samantha Vercellino When Starion Energy approached Valerie with a deal too good to be true, the Chicago resident listened to her gut and resisted the temptation to accept. Instead she headed to CUB’s award-winning website and uncovered a pricey monthly fee that the supplier failed to disclose. “The rate they…...
Consumer Alert: Highest prices in the Illinois electric market
The Illinois electric market can be confusing (and expensive!) but CUB is here to help. We reviewed more than 100 individual offers from alternative electric suppliers across Illinois and we want to warn you about the highest prices we found. Some of these rates about double that of the regulated utility! In ComEd territory,…...
Special Report: Is your community power deal still best for you?
Once, municipal aggregation—when community leaders negotiate power prices on behalf of residents–was a sure bet for electricity savings. Not any more. “Although it’s still possible to save money with electric competition, the era of easy savings is over in Illinois,” CUB Executive Director David Kolata says in CUB’s special report today. Kolata advises consumers…...
Updates to Chicago Power Calculator
CUB is hosting a news conference today to announce updates to the Chicago Power Deal Calculator in time for changing October electric rates. CUB launched the calculator this summer to help Chicago residents decide if they are better off staying with the City’s municipal aggregation deal with Integrys Energy Services or switching to…...
Uh oh! 4 red flags in the electric market
Ballooning rates. Misleading marketing. Changing rates. Aggregation deals gone awry. Some pretty crazy stories have emerged in the Illinois electric market this year. CUB has been keeping an eye on developments to help consumers protect themselves in these treacherous times. While many alternative electric suppliers are acting appropriately in the market,…...
