(800) 669-5556

Alternative suppliers

Join the fight for stronger electric consumer protections in Illinois

We’ve got breaking news: Unregulated electricity suppliers may launch a summer lobbying campaign to weaken new consumer protections soon to be considered by state lawmakers. We need you to take action. Just days ago, the Illinois Commerce Commission (ICC) took the positive step of approving new rules designed to help…...

Read more

ICC approves new rules to protect electric shoppers

CUB commended the Illinois Commerce Commission (ICC), led by Chairman Brien Sheahan, for advancing new rules designed to help electric customers avoid bad deals from alternative electric suppliers. “We believe a healthy competitive electric market always makes consumer protections a priority,” CUB Executive Director David Kolata said in a statement. “These…...

Read more

Urgent: Stop bad power deals

Over the last couple of weeks, the CUB Action Network has sent thousands of messages against AT&T’s plan to kill traditional home phone service, as well as plans from Nicor and ComEd to hit customers with a total of $300 million in rate hikes. And today, we ask that you…...

Read more

Is this electric pitch legit? CUB breaks it down

Members of CUB’s consumer advocacy department (CAD) take thousands of inquiries each year, so  they’ve heard all about the crazy pitches consumers receive from alternative electric suppliers. Last week, Sandra Marcelin-Reme—a veteran of the department—shared one consumer complaint that shows the type of trickery consumers are up against. Take a look at the…...

Read more

What should you ask when considering an alternative electric supplier?

If you’re looking into signing up with an alternative electric supplier, make sure to look at this checklist before you put your name on the dotted line. For more information, including a complete list of current alternative supplier rates, get CUB’s no-cost “Guide to Avoiding Electric Rip-offs” emailed to you....

Read more

Fight electric price-gouging: Support HB 3038

The Citizens Utility Board (CUB) needs your help urging state legislators to pass a bill that shady electric suppliers don’t want. This bill combats a major problem in Illinois: electricity suppliers that price-gouge customers with bad deals. (We’ve seen customers paying up to five times the utility rate—sad.) The bill,…...

Read more

CUB featured on CBS 2

CUB was featured on Chicago’s CBS 2 last night warning consumers in ComEd territory that they could see a marketing barrage from alternative electricity suppliers over the next year. The consumer watchdog told reporter Dorothy Tucker that more than 100 communities have contracts with alternative electricity suppliers expiring over the next six…...

Read more

Gas prices are up–but don’t fall for these myths

Chicago-area natural gas prices this month are up 41-51 percent compared with last February–but don’t assume you’ll find better deals with an unregulated gas supplier. The most notable February increase is for Nicor Gas customers, who will see a 52 percent jump since last year, from 27 cents per therm to 41 cents…...

Read more

New electric rates for ComEd customers

With the new year comes new electric rates for Illinoisans. The Illinois Commerce Commission has approved a $127.5 million ComEd delivery rate hike. The 5 percent increase took effect Jan. 1 and is expected to raise average bills (660 kilowatt-hours a month) by $2. CUB is challenging the rate hike…...

Read more

Are you on a community power deal?

CUB has sent out a special report about community power deals: Make sure you’re paying the lowest electricity rate possible! We customized this report for Northern Illinois consumers and people who live in Central/Southern Illinois....

Read more