(800) 669-5556

Updates

$10.3B renewable energy transmission project long-term response to capacity shortage

The power grid operator for Central and Southern Illinois has approved a $10.3 billion transmission line project that in the long term will bring more clean energy to the region and help prevent problems that have slammed electric customers with skyrocketing power bills this summer. The project, approved by the…...

Read more

Ameren offers $500,000 in assistance, and special payment plans have July 31 deadline

In a summer of skyrocketing power prices, Ameren Illinois announced it is using $500,000 in shareholder funds to give relief to electric customers–and until July 31 it is offering certain customers friendlier plans to pay off debt.   The Residential Assistance Credit is in response to the highest electricity prices CUB…...

Read more

CUB explainer: What are Capacity Markets?

As we hold community events across the state of Illinois, people are often surprised to hear that our electric bills cover not only the power we use but the power we could use. That’s capacity.  And the cost of capacity–for most customers it’s hidden in the supply charge we pay–has…...

Read more

CUB Statement on another CEJA victory: $480 million in tax-related refunds

The Citizens Utility Board (CUB) is pleased that the Illinois Commerce Commission (ICC) has approved a plan made possible by the Climate & Equitable Jobs Act (CEJA) to deliver $480 million in tax refunds to Illinois electric customers beginning in 2023. At a time of high energy prices across the…...

Read more

July gas prices continue to hover around $1/therm for many utilities- Make your winter efficiency upgrades now

Natural gas customers in Illinois are paying the highest supply prices in more than a decade, with many utilities charging nearly $1 a therm or more in July, according to gas price data filed with the Illinois Commerce Commission (ICC). It looks like the high gas prices will extend into the…...

Read more

CUB prize winner practices efficiency for the savings–but even more for the planet

Congratulations to Jim of Berwyn for winning CUB’s Money Saving Programs survey giveaway Jim was randomly selected out of over 300 entries to win $100 off his utility bills.  With energy prices rising dramatically, CUB was interested in learning more about how consumers participate in the programs offered by utility…...

Read more

Need to call your utility? Here’s a list of utility hotlines

Your utility bills will always list a number you can call if you need to reach the company that provides you with service. But if you don’t have your bill handy, CUB compiled a list. Utility hotlines ComEd: Residential: 1-800-EDISON-1 (1-800-334-7661) Spanish: 1-800-95-LUCES (1-800-955-8237) Business: 1-877-4-COMED-1 (1-877-426-6331) Emergencies: 1-800-334-7661 Payment arrangements and credit issues; 1-800-334-7661…...

Read more

June gas prices jump past $1/therm for several utilities. Here’s what you need to know

Natural gas customers in Illinois are paying the highest supply prices in more than a decade, with many utilities charging nearly $1 a therm or more in June, according to gas price data filed with the Illinois Commerce Commission (ICC).  For more than a year, Illinois and the rest of…...

Read more

Worried about expensive utility bills? Check out these resources for Illinois consumers

As energy prices skyrocket and an expensive summer approaches, CUB has compiled a list of resources to help consumers who are struggling with their bills. Please share this blog post  with your friends and family.  If you or someone you know is having trouble paying for utility services, the first…...

Read more

CUB Earth Month Survey Winner

Congratulations to Kevin of Calumet City for winning our Earth Month Survey giveaway! Out of 330 entries, he was randomly selected to receive a pack of 10 LED light bulbs, which could help him cut his electric bills by hundreds of dollars over their lifetime. We asked people how they…...

Read more