As we hold community events across the state of Illinois, people are often surprised to hear that our electric bills cover not only the power we use but the power we could use. That’s capacity. And the cost of capacity–for most customers it’s hidden in the supply charge we pay–has…...
CUB Statement on another CEJA victory: $480 million in tax-related refunds
The Citizens Utility Board (CUB) is pleased that the Illinois Commerce Commission (ICC) has approved a plan made possible by the Climate & Equitable Jobs Act (CEJA) to deliver $480 million in tax refunds to Illinois electric customers beginning in 2023. At a time of high energy prices across the…...
CUB prize winner practices efficiency for the savings–but even more for the planet
Congratulations to Jim of Berwyn for winning CUB’s Money Saving Programs survey giveaway Jim was randomly selected out of over 300 entries to win $100 off his utility bills. With energy prices rising dramatically, CUB was interested in learning more about how consumers participate in the programs offered by utility…...
Need to call your utility? Here’s a list of utility hotlines
Your utility bills will always list a number you can call if you need to reach the company that provides you with service. But if you don’t have your bill handy, CUB compiled a list. Utility hotlines ComEd: Residential: 1-800-EDISON-1 (1-800-334-7661) Spanish: 1-800-95-LUCES (1-800-955-8237) Business: 1-877-4-COMED-1 (1-877-426-6331) Emergencies: 1-800-334-7661 Payment arrangements and credit issues; 1-800-334-7661…...
Worried about expensive utility bills? Check out these resources for Illinois consumers
As energy prices skyrocket and an expensive summer approaches, CUB has compiled a list of resources to help consumers who are struggling with their bills. Please share this blog post with your friends and family. If you or someone you know is having trouble paying for utility services, the first…...
In May, natural gas prices reach their highest point in more than a decade
Many natural gas customers in Illinois are paying the highest prices in more than a decade, with most utilities charging nearly $1 a therm or more in May, according to gas price data filed with the Illinois Commerce Commission (ICC). This latest development shows that even though winter is over,…...

