CUB is urging Illinois consumers to contact their utility companies to take advantage of consumer protections available to them due to the pandemic. “If you are struggling to pay your bills, immediately contact your utility to find out what protections are available, and set up a plan to prevent disconnection,”…...
Update: What’s Going On with Net Metering for Ameren Solar Customers?
UPDATE: The Illinois Commerce Commission sided with CUB and state solar advocates in a Dec. 2 ruling, asserting that Ameren’s calculations ended retail-rate net metering for solar customers too soon. Ameren will now return to retail-rate net metering and provide retroactive credits to any customers who might have been affected…...
Join the Fight—Give to CUB for Giving Tuesday
We appreciate your activism this year for the cause of clean, affordable energy, consumer justice and lower utility bills. And today you have a great opportunity to increase your impact! It’s Giving Tuesday, the international day for supporting nonprofits, and it’s also the day you can join CUB for 2021!…...
Why CUB continues the fight for landlines
Can you count on your cellphone carrier to save your life? When you dial 911 from a cellphone, most consumers may expect dispatchers to immediately know their location. However, current Federal Communications Commission (FCC) rules only require your carrier to provide location data that is accurate within 50-300 meters, according…...
CUB releases new infographics, including COVID-19 alert
Below is our gallery of new infographics, including an important update on utility consumer protections during the COVID-19 crisis. CUB thanks the Heising-Simons Foundation for a generous grant that helped us create this series of infographics about important consumer issues. Important utility customer protections during the COVID-19 Crisis Are you…...
